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Error code reference

Samsung Refrigerator Error Code 39E

Ice Maker (FF) Function error

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What the 39E error code actually means

Your Samsung refrigerator is showing error 39E because it detected a problem with a small heater that keeps the ice maker's water tube from freezing over and getting clogged. The heater may be broken, disconnected, or has lost its electrical connection. Until this is fixed, your ice maker may stop working properly.

Diagnostic procedure

The full 39E procedure

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1
First diagnostic step
Replace the Ice Maker, plug the refrigerator power cord again, and check the operation.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 39E

Ranked by how often they cause this code
  1. 1Ice Pipe Heater Housing Separation
  2. 2Connector or Contact Failure
  3. 3Heater Wire Disconnection
  4. 4Short Circuit in the Heater Element
  5. 5Failed Ice Maker Assembly

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Questions people ask about 39E

What does 39E mean on a Samsung refrigerator?
The 39E code indicates an open circuit error detected in the Ice Pipe Heater within the French Door ice maker system. The control board has determined that the heater circuit is not functioning due to housing separation, a contact error, wire disconnection, or an internal short circuit. This heater is responsible for preventing ice blockages in the ice supply tube, so the fault can result in ice maker failure.
Will resetting my Samsung refrigerator clear the 39E error code?
A simple power reset by unplugging the refrigerator and plugging it back in may temporarily clear the error code from the display, but it will not fix the underlying hardware fault in the Ice Pipe Heater circuit. The 39E code will return if the heater, its wiring, or its connector remains faulty. A permanent fix requires repairing or replacing the defective component.
How much does it cost to repair a Samsung refrigerator 39E error?
Repair costs vary depending on whether the fix involves a wiring or connector repair or a full ice maker replacement. A replacement ice maker assembly for a Samsung French Door refrigerator typically ranges from roughly 80 to 200 dollars for the part alone. If you hire a technician, total repair costs including labor can range from approximately 150 to 350 dollars depending on your location and the service provider.
How do I fix the 39E error on my Samsung refrigerator?
Samsung's recommended first step is to replace the ice maker assembly and then reconnect the refrigerator's power cord to allow the control board to reinitialize and verify the repair. Before replacing the unit, you can also inspect the heater connector and wiring harness for signs of corrosion, looseness, or visible damage. If reconnecting or reseating the connector resolves the electrical contact issue, the error may clear without a full replacement.
Is the 39E error on a Samsung refrigerator a safety concern?
The 39E error is primarily a functional issue rather than a safety hazard. The Ice Pipe Heater involved is a low-wattage component designed to prevent ice blockages in the dispenser tube. However, leaving the fault unaddressed means your ice maker will likely stop producing or dispensing ice correctly. There is no immediate risk of fire or food spoilage directly caused by this specific error.

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