Model reference

Samsung RF24J9960S4/AA-06

Refrigerator

1 document46 error codes6 service modes

Available documentation

Tech Sheet

Fast Track Troubleshooting11 pg
Covers this model

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M+ Max·Samsung Refrigerator

11E on my Samsung RF24J9960S4/AA-06

M+

Cool Select Room defrosting sensor

From Service Manual 711655, p.27:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part DA92-00384N

Main PCB assembly

Error codes (46)

CodeMeaning

11ECool Select Room defrosting sensor error.13EHumidity sensor error.14EIce Maker (Fridge) Sensor error.15EIce Room Sensor error.16EFridge humidity sensor error.17ESparkling Sensor error 1EFreezer Sensor error 21EFreezer Fan error 22EFridge Fan error 23EC-Fan (Condenser Fan) error 24EFreezer Defrosting Error 29ECool Select Room defrosting error 2EFridge Sensor error 31ECool Select Room Fan error 39EIce Maker (Fridge) Function error 40EIce Maker Fan error 41EMain PCB to Panel PCB communications error.44EMain MICOM to F Comp 45EMain MICOM to R Comp 46EI/O Expander to Main MICOM communication error.47EMain PCB to Dispenser Panel PCB communications error.4EFreezer compartment defrosting sensor error.5EFridge compartment defrosting sensor error 61EFridge Ice Duct Heater error 62EPantry Fan error 65EFridge Ice Bucket Heater error 66EDoor Handle Heater Open error.6EExternal air sensor error 71EFreezer compartment abnormal high-temperature indicator blinks 72EFridge compartment abnormal high-temperature indicator blinks

View all 46 error codes

7EPantry Room Sensor error.81EF Comp (Freezer Compressor) start failure error 82EF Comp IPM Fault error 83EF Comp location detection error 84EF Comp motor constraint error 85EF Comp low voltage error 86EF Comp over voltage error 87ER Comp (Refrigerator Compressor) start failure error 88ER Comp IPM fault error 89ER Comp location detection error 90ER Comp motor constraint error 91ER Comp low voltage error 92ER Comp over voltage error 93ESparkling Tank Overflow 94EWater Supply to Sparkling Tank error 9ECool Select Room sensor error.

Service modes (6)

Demo Mode (Store Mode)Press and hold 'Freezer', 'Fridge', and 'Control Lock' simultaneously until you hear a chime
Diagnostic Mode (Error Code Display)Press and hold 'Freezer' and 'Control Lock'
Force Mode (Compressor on / Defrost)1
Load Mode1
Sparkling Assembly TestOpen one of the top fridge doors
Sparkling Load Condition Display ModePress 'Quick Making' and 'Sparkling Making' keys simultaneously for 8 seconds.

Full entry steps, exit procedures, and test sequences are available in Max.

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