mypros+
Error code reference

Samsung Refrigerator Error Code 71E

Abnormally high freezer temperature

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 71E error code actually means

Your Samsung refrigerator is showing a 71E code because the freezer got too warm, either from the door being left open or from warm food being loaded inside. Check that the freezer door is fully closed and that nothing is blocking it from sealing properly. Once the temperature returns to normal and the cause is corrected, the blinking display should clear on its own.

Diagnostic procedure

The full 71E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if door is being left open for a long time or if hot food has been placed inside; display will stop blinking after root cause is cleared.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 71E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 71E

Ranked by how often they cause this code
  1. 1Door left open or ajar
  2. 2Hot or warm food placed inside
  3. 3Worn or damaged door gasket
  4. 4Evaporator fan motor failure
  5. 5Defrost system failure causing frost buildup

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 71E

What does 71E mean on a Samsung refrigerator?
The 71E code on a Samsung refrigerator means the freezer temperature has risen to an abnormally high level. This can happen because the freezer door was left open, warm food was loaded inside, or there is a hardware issue such as a faulty door gasket or evaporator fan. The display will blink this code as a warning until the temperature returns to the normal operating range and the root cause is corrected.
Will resetting my Samsung refrigerator clear the 71E code?
A power reset may temporarily clear the blinking display, but the 71E code will return if the underlying cause has not been addressed. The refrigerator's control board monitors freezer temperature continuously, so the alert will reactivate any time the temperature climbs abnormally. The display is designed to stop blinking once the root cause is resolved and temperatures normalize.
How much does it cost to repair a Samsung refrigerator showing a 71E code?
Repair costs vary depending on the cause. If the issue is a damaged door gasket, replacement parts typically range from around 20 to 80 dollars depending on the model, with additional labor costs if a technician is needed. An evaporator fan motor replacement generally runs between 100 and 250 dollars including parts and labor. Defrost system component repairs can fall in a similar range. If the root cause is simply a door left open or warm food, there is no parts cost involved.
How do I fix the 71E error on my Samsung refrigerator?
Start by checking that the freezer door is fully closed and not obstructed by food or packaging. Remove any hot or warm food that may have been recently loaded. If the door seals properly and no warm food is present, inspect the door gasket for damage. If the code continues after these steps, the issue may involve the evaporator fan or defrost system, which would require further component-level diagnosis.
Is the 71E error on a Samsung refrigerator a food safety concern?
Yes, this error should be taken seriously because it indicates the freezer is warmer than it should be. Frozen food that has partially or fully thawed may not be safe to refreeze depending on how long the temperature was elevated. Check the condition of freezer contents and use a thermometer to confirm the freezer returns to 0 degrees Fahrenheit or below after the issue is resolved.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass