mypros+
Error code reference

Samsung Refrigerator Error Code 13E

Humidity sensor error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 13E error code actually means

Your Samsung refrigerator is displaying error 13E because the humidity sensor inside is giving readings that are too high or too low to be valid. This usually means there is a wiring connection problem, a disconnected wire near the fan motor, or a faulty humidity sensor. The fridge detected this problem while the fan was running and flagged it so a technician can investigate.

Diagnostic procedure

The full 13E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if 5V is measured at humidity sensor connectors #1-#2, then check output voltage at connectors #1-#4 against humidity sensor voltage table (should be 1~4V).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 13E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 13E

Ranked by how often they cause this code
  1. 1Loose or corroded sensor connector
  2. 2Motor wire separation
  3. 3Failed humidity sensor
  4. 4Fan motor fault
  5. 5Damaged signal line wiring

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 13E

What does 13E mean on a Samsung refrigerator?
The 13E code on a Samsung refrigerator indicates a humidity sensor error detected while the fan motor is running. The control board triggers this fault when the sensor output voltage reads below 0.6V or above 4.7V, both of which fall outside the valid operating range of 1V to 4V. The root cause can be a wiring connection problem, a separated motor wire, or a failed sensor or motor.
Is my food safe when a Samsung refrigerator shows 13E?
The 13E code is a sensor circuit error, not a direct compressor or cooling failure, so the refrigerator may continue cooling normally in the short term. However, without a functioning humidity sensor, the control system cannot properly regulate moisture levels, which can affect food preservation over time. Monitor internal temperatures with a thermometer and address the fault promptly.
How much does it cost to repair Samsung error code 13E?
Repair costs depend on the root cause. If only a connector needs cleaning or reseating, there may be no parts cost at all. A replacement humidity sensor typically falls in the range of $20 to $60 for the part. If the fan motor has failed, motor parts generally range from $30 to $100 depending on the model. Adding professional labor, total repair costs can range from $100 to $250 or more.
Can I fix Samsung error code 13E myself?
Some causes of 13E are DIY-accessible. Checking and reseating the humidity sensor connectors requires no special tools and costs nothing. If the fault is a separated motor wire, reconnecting or replacing the harness is also manageable for a skilled DIYer. However, if voltage testing confirms a failed sensor or motor, replacing those components requires basic electrical knowledge and working safely around refrigerant system components.
Will resetting my Samsung refrigerator clear the 13E error?
A reset may temporarily clear the 13E code from the display, but the error will return if the underlying cause has not been repaired. Because the fault is triggered by a sensor voltage reading that falls outside acceptable limits while the fan runs, the code will reappear the next time the control board samples the sensor during fan operation. A reset alone is not a fix.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass