mypros+
Error code reference

Samsung Refrigerator Error Code 85E

FF Ice Bucket Heater Error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 85E error code actually means

Your Samsung refrigerator is showing error 85E because it cannot detect a working heater inside the ice bucket, which keeps ice from freezing into a solid clump. This is usually caused by a loose wire, a disconnected plug, or a broken heater. Without this heater working correctly, your ice maker may stop producing or dispensing ice properly.

Diagnostic procedure

The full 85E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Measure resistance between CN79 ORG and BRN on Main PCB; should be within 135 ohm ±7%. 0 ohm = heater short, infinity = wire breakage or slip-out.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 85E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 85E

Ranked by how often they cause this code
  1. 1Connector slip-out at CN79
  2. 2Contact defect in wiring connector
  3. 3Wire breakage in harness
  4. 4Failed ice bucket heater element

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 85E

What does 85E mean on a Samsung refrigerator?
The 85E code means the refrigerator has detected an open circuit in the ice bucket heater, located in the freezer ice maker assembly. This heater prevents ice from clumping inside the bucket. The fault is triggered by a connector slip-out, a contact defect, or a broken wire in the heater circuit. The circuit is tested at connector CN79 on the Main PCB and should measure approximately 135 ohms.
Is it safe to keep using my refrigerator while error 85E is active?
The refrigerator itself will continue cooling food normally, so food safety is not immediately at risk. However, the ice maker may malfunction, produce clumped ice, or stop dispensing ice altogether without the heater operating. It is best to address the fault promptly to prevent secondary ice maker issues from developing.
How much does it cost to repair the 85E error on a Samsung refrigerator?
If the fix is simply reseating a loose connector, there is no parts cost involved. Wiring harness repairs or connector replacements typically range from minimal material costs up to around $50 to $100 in parts depending on the harness section. If the ice bucket heater element needs replacement, parts and labor combined can range from $100 to $250 or more depending on your location and service provider.
Can I fix the 85E error myself?
In many cases, yes. Start by inspecting the CN79 connector on the Main PCB to see if it has simply come loose, since reconnecting it may resolve the fault. If you have a multimeter, measure resistance across the orange and brown wires at CN79 to determine whether the problem is a short, an open circuit, or a marginal connection. Wire repairs and connector replacements are manageable for experienced DIYers, but replacing the ice bucket heater element requires disassembling part of the ice maker.
Will resetting the refrigerator clear the 85E error?
A reset may temporarily clear the error display, but the fault code will return if the underlying wiring or heater problem has not been corrected. The control board will re-detect the open circuit in the heater and log the error again. A permanent resolution requires diagnosing and repairing the connector, wiring, or heater element.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass