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Error code reference

Samsung Refrigerator Error Code 1E

FZ-Sensor (Freezer Sensor) error

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What the 1E error code actually means

The 1E code means your Samsung refrigerator cannot read the temperature inside the freezer correctly. The small sensor responsible for monitoring freezer temperature has either come loose, has a damaged wire, or has failed electrically. Until this is resolved, the refrigerator may not cool the freezer properly.

Diagnostic procedure

The full 1E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage at MAIN PCB CN30-4 to CN76-1; shall be between 4.5V and 1.0V.
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Most common causes of 1E

Ranked by how often they cause this code
  1. 1Faulty or failed freezer thermistor
  2. 2Loose or corroded sensor connector
  3. 3Sensor separated from its housing
  4. 4Damaged sensor wiring harness
  5. 5Defective main PCB

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Questions people ask about 1E

What does 1E mean on a Samsung refrigerator?
The 1E code on a Samsung refrigerator signals a freezer temperature sensor (FZ-Sensor) error. The main control board has detected a temperature reading from the freezer sensor that is either above 149°F (65°C) or below -58°F (-50°C), which is outside the possible valid range. This indicates a sensor housing separation, connector contact problem, wiring disconnection, or a short circuit in the sensor circuit. The refrigerator cannot reliably manage freezer temperature until the fault is corrected.
Will resetting my Samsung refrigerator clear the 1E error code?
A reset may temporarily clear the 1E code from the display, but it will return if the underlying sensor circuit fault is not repaired. The control board will re-detect the out-of-range temperature signal as soon as it resumes normal monitoring. A reset is useful for confirming whether the fault is intermittent, but it is not a repair solution.
How much does it cost to repair a Samsung refrigerator 1E error?
Repair costs depend on the root cause. A replacement freezer thermistor typically costs between $15 and $50 for the part alone. If the main PCB requires replacement, parts alone can range from $100 to $300 or more. Adding professional labor, total repair costs generally range from $100 to $400 depending on which component has failed and local service rates.
Can I fix the 1E error myself on a Samsung refrigerator?
Some causes of the 1E error are DIY-friendly, such as reseating a loose sensor connector or repositioning a sensor that has separated from its mounting clip. Start by checking the sensor connector at the main PCB and verifying the sensor is properly secured in its housing. If the wiring or sensor has failed electrically, replacing the thermistor is a moderate repair that requires unplugging the refrigerator and accessing the freezer interior. Suspected main PCB faults are better handled by a qualified technician.
Is it safe to use my Samsung refrigerator while the 1E error is showing?
A 1E error means the refrigerator cannot accurately monitor freezer temperature, so it may not maintain safe freezer conditions. Food safety could be compromised if the freezer is not cooling properly. It is best to check the freezer temperature with a separate thermometer and limit the time the error remains unresolved, especially if the freezer contains perishable items.

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