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Error code reference

Whirlpool Dishwasher Error Code 5-5

Door switch(es)

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What the 5-5 error code actually means

Your Whirlpool dishwasher is showing error 5-5 because it cannot find a small round plastic disk inside the bottom of the tub that helps direct water to the spray arms. This disk may have fallen out or gone missing during a previous cleaning. The dishwasher will not run until this part is found and properly reinstalled.

Diagnostic procedure

The full 5-5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Unplug dishwasher or disconnect power, remove lower spray arm, turbo zone assembly, rear feed tube and outlet cover, and verify the round diverter disk is installed.
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Most common causes of 5-5

Ranked by how often they cause this code
  1. 1Diverter disk dislodged during use
  2. 2Disk removed during cleaning and not reinstalled
  3. 3Diverter disk cracked or damaged
  4. 4Diverter disk lost or discarded

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Questions people ask about 5-5

What does 5-5 mean on a Whirlpool dishwasher?
The 5-5 error code means the dishwasher control has detected that the diverter disk in the sump is missing. This round plastic disk sits beneath the lower spray arm and directs water flow during the wash cycle. The dishwasher will not operate until the disk is confirmed to be properly installed. This is typically a mechanical issue that does not involve electrical components.
Is it safe to run my Whirlpool dishwasher with a 5-5 error?
No, you should not attempt to run the dishwasher while the 5-5 error is active. Without the diverter disk properly installed, water will not be directed correctly through the spray arm system, meaning dishes will not be cleaned effectively. The control is designed to prevent operation under this condition to avoid incomplete wash cycles.
How much does it cost to fix a 5-5 error on a Whirlpool dishwasher?
If the diverter disk is simply dislodged and can be reinstalled without any new parts, the repair costs nothing beyond your time. If the disk is damaged or lost and needs to be replaced, the part itself is generally an inexpensive component, typically in the range of a few dollars to around twenty dollars depending on the supplier. Adding professional labor for diagnosis and reassembly could bring the total repair cost to somewhere between fifty and one hundred fifty dollars.
How do I fix the 5-5 error on my Whirlpool dishwasher?
Start by unplugging the dishwasher or shutting off power at the breaker. Remove the lower spray arm, turbo zone assembly, rear feed tube, and outlet cover to access the sump area. Locate the round diverter disk and confirm it is properly seated in its correct position. If the disk is missing entirely, a replacement disk will need to be installed before the dishwasher will run.
Will resetting my Whirlpool dishwasher clear the 5-5 error?
Resetting the dishwasher by disconnecting power will not permanently clear the 5-5 error if the diverter disk is still missing or improperly seated. The control will detect the same condition when the unit powers back on and the error will return. The underlying mechanical issue must be resolved by locating and correctly installing the diverter disk before the fault will clear.

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