Model reference

Maytag MAH5500

Name: Maytag MAH5500
Brand: Maytag

Washer

4 documents9 error codes22 service modes

Available documentation

Tech Sheet

Neptune Front Load Washer Technical Information14 pg
Covers this model

Service Manual

New Century Neptune Washer Service Manual Supplement52 pg
Covers this model

Bulletin

Cabinet and Baseframe Revision1 pg
Covers this model
Stops in Mid-Cycle3 pg
Covers this model

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do on my Maytag MAH5500

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Door is open; the door of the machine

From Tech Sheet W14300171, p.23:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure door lock assembly resistance across PTC terminals. Expected: ~200 ohms cold.

3.Inspect strike and latch alignment. A misaligned strike prevents the switch stack from closing.

Part W10810403

Door lock assembly

Error codes (9)

CodeMeaning

doDoor is open; the door of the machine is open.FLFailed to lock; the machine has repeatedly tried to lock the door but cannot.LODoor is locked (failed to unlock); the machine has repeatedly tried to unlock…LrLocked rotor; the machine has repeatedly tried to turn the motor but cannot.ndNo drain; the machine has tried to drain but cannot.nFNo fill; the machine has tried to fill but cannot.odThe door has not been opened since the end of the last cycle; as a safety check…PFPower failure; power to the machine has been lost during the last cycle.sdSuds detected

Service modes (22)

Advertising Mode (LCD Washer - MAH7500A)Press and hold the Favorites and Back keys simultaneously for 3 seconds.
Advertising Mode (LED Washer - MAH5500B)Press and hold the Heavy Soil and Cotton/Sturdy keys simultaneously for 3 seconds.
Board Input TestWhile in Service Mode, press the Hand Wash key.
Board Input Test (LED Washer)Enter Service Mode, then press the Hand Wash key.
Board Output TestWhile in Service Mode, press the Rinse key.
Board Output Test (LED Washer)Enter Service Mode, then press the Rinse key.
Diagnostic Codes ViewingWhile in Service Mode, press the Presoak key
Fast Time Down TestWhile in Service Mode, press the Quick key.
Membrane Pad CheckWhile in Service Mode, press the Wrinkle Free key.
Membrane Pad Check (LED Washer)Enter Service Mode, then press the Wrinkle Free key.
Motor Control Board Output Test1) Disconnect power
Quick Service CycleWhile in Service Mode, press the Delicates key.
Quick Service Cycle (LED Washer)Enter Service Mode, then press the Delicates key.
Quick Spin TestWhile in Service Mode, press the Spin key.
Quick Spin Test (LCD Washer)Enter Service Mode, select Service Tests, then select Quick Spin Test and press start quick spin…
Quick Spin Test (LED Washer)Enter Service Mode, then press the Spin key.
Service ModePress and hold the Delicates and Heavy Soil keys simultaneously for 3 seconds.
Service Mode (LCD Washer - MAH7500A)Press and hold the Back and Help keys simultaneously for 5 seconds.
Service Mode (LED Washer - MAH5500B)Press and hold the Delicates and Heavy Soil keys simultaneously for 3 seconds.
Software Revision Number DisplayWhile in Service Mode, press the Light Soil key.
System Check (LCD Washer)Enter Service Mode, select Service Tests, then select System Check.
User Interface Test (LCD Washer)Enter Service Mode, select Service Tests, then select User Interface Test.

Full entry steps, exit procedures, and test sequences are available in Max.

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