mypros+
Model reference

Maytag MVWB965HW0

Washer

11 documents38 error codes13 service modes

Available documentation

Tech Sheet

  • Tech Sheet - W10828193 - Rev D52 pg
    Covers this model
  • FOR SERVICE TECHNICIAN'S USE ONLY - Techsheet W1082819352 pg
    Covers this model
  • Tech Sheet - W10828193 - Rev D52 pg
    Covers this model

Service Manual

  • 2014 CABRIO® Top Load Direct Drive Washer84 pg
    Covers this model

Service Flash

  • Water Splash from Detergent Dispenser3 pg
    Covers this model
  • Technical Service Pointer - Pressure Dome Port Flash7 pg
    Covers this model

Training

  • Technical Training Pointer - Suspension Rod Bushing Elimination6 pg
    Covers this model

Quick Reference

  • Manuel de référence rapide2 pg
    Covers this model
  • Quick Start Guide2 pg
    Covers this model
  • Quick Reference Guide2 pg
    Covers this model

Installation Guide

  • Installation Instructions16 pg
    Covers this model
MyPros+ Max

Diagnose your Maytag MVWB965HW0.

  • Step-by-step diagnostics from the service manual
  • Test values, resistance specs, and wiring references
  • Verified part numbers when replacement is needed
Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass

Error codes (38)

CodeMeaning
drnDrain pump system problemF0E2Oversuds condition detected; suds prevent the basket from spinning up to speed…F0E3Overload detected; load size exceeds washer capacity or basket cannot be turned.F0E4Spin limited by water temperature; water temperature is too high for final spin…F0E5Off balance load detected.F1E1Main control (ACU) fault detected.F1E2Fault of the motor control section of the main control.F1E3Mismatch of ACU and UIF2E1User interface stuck button; UI is detecting a button continuously activated.F2E3UI mismatch; machine control or user interface ID does not match expected…F2E4UI software error; incompatible parameter file in the UI.F2E5UI software error; parameter memory in the UI is corrupt.F3E1Pressure system fault; main control detects an out-of-range pressure signal.F3E2Inlet water temperature fault; inlet thermistor detected open or shorted.F4E1Heater stuck on; heater is ON when it should be OFF.F4E2Heater not turning on; control has turned heater ON but cannot detect that it…F5E1Lid switch faultF5E2Lid lock will not lock or lid lock failure; lid not closed completely, lock…F5E3Lid lock will not unlock; excessive force or wash media buildup preventing lock…F5E4Lid not opened between cycles; user pressed START without opening lid between…F6E2Communication error; UI cannot hear ACU, no communication detected between UI…F6E3Communication error; ACU cannot hear UI.F7E0Loss of power; main control detects control voltage is too low or lost.F7E1Loss of power during spin; forces washer to pause for 5 minutes to allow basket…F7E2Motor drive module over temperature; main control detects a problem in the…F7E3Motor drive module over current.F7E4Motor drive module over voltage.F7E5Shifter failure; shifter is not engaging the basket for spin or disengaging it…F7E6Motor circuit loss of phase; main control detects one or more motor lines is…F7E7Motor start failure; main control unable to reach commanded motor speed.
View all 38 error codes
F7E8Motor stator over temperature; motor temperature is too high.F7E9Locked rotor; motor is not moving when actively driven.F8E1Long fill; water level does not change for a period of time or water is present…F8E3Overflow or flood condition; main control senses water level exceeding washer…F8E6Water hazard; main control senses water in tub and lid has been open for more…F9E1Long drain; water level does not change after drain pump is on.F9E2Water ring detected, pump drive system problem; system unable to drain water…LFLong fill

Service modes (13)

  • Fault Code DisplayFrom Service Diagnostic Mode, press and release the 3rd button used to activate Service Diagnostic…
  • Fault Code Display / Clear["Activate Service Diagnostic Mode.","Press and release the 3rd button to advance through saved…
  • Fault Code Display / Clearing["Enter Service Diagnostic Mode.","If saved fault code exists, it will be flashing in the display…
  • Fault Code Display and Clear1
  • Key Activation & Encoder Test1
  • Load Size Calibration Cycle1
  • Service Calibration["Enter Service Test Mode.","Select function number 052 using Soil Level/Temp buttons or cycle…
  • Service Diagnostic Mode1. Washer must be in standby mode (plugged in, all indicators off). 2. Select any 3 buttons (except…
  • Service Diagnostics (Automated Test Cycle)["Enter Service Test Mode.","Select function number 051 using Soil Level/Temp buttons or cycle…
  • Service Diagnostics Verification Cycle1
  • Service Test Mode1
  • Service Test Mode (Load Control)["First activate Service Diagnostic Mode.","Press and release the 2nd button used to activate…
  • Software Version Display1

Full entry steps, exit procedures, and test sequences are available in Max.

Related Maytag washer models

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass