Model reference
Whirlpool WFW97HEXW0
Washer
17 documents34 error codes9 service modes
Available documentation
Tech Sheet
- Tech Sheet W10254428 Rev B52 pg
- Whirlpool FL DD Washer WFW97HEXL2 Tech Sheet W1050753556 pg
Service Manual
- Direct Drive FL Washer Job Aid86 pg
Bulletin
- Installation Pointer - W10458775 (Improper Carting)2 pg
- Service Pointer - W10453670A (Dispenser System Error Code)3 pg
Service Flash
- Selector Knob Breaks Maytag Whirlpool Front Load Washers1 pg
- Service Pointer - W10393859 (No Spin or Wet Clothes Complaint)1 pg
- F8E2 – Dispenser System Error Code3 pg
- Technical Service Pointer - F8E2 Dispenser System Error Code3 pg
- F8E2 – DISPENSER SYSTEM ERROR CODE - Duet & Maxima Front-Load Direct Drive Washers3 pg
- TECHNICAL SERVICE POINTER - Whirlpool and Maytag Direct Drive Front Load Washers Intermittent Door Lock Operation2 pg
Tech Tip
- Instruction Sheet4 pg
- Instruction Sheet18 pg
- Instruction Sheet - W10609999 - Rev B - Four Way Vent Kit9 pg
- Instruction Sheet4 pg
Training
- FRONT-LOAD, DIRECT-DRIVE WASHER New Washer Strip Circuits (Alpha 1.0)9 pg
Installation Guide
- Instrucciones de instalacion12 pg
MyPros+ Max
Diagnose your Whirlpool WFW97HEXW0.
- Step-by-step diagnostics from the service manual
- Test values, resistance specs, and wiring references
- Verified part numbers when replacement is needed
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Error codes (34)
CodeMeaning
F0E1Load detected during the washer cleaning cycle; a load was detected inside the…F1E1CCU errorF1E2MCU errorF2E2User Interface (UI) software errorF2E3Unsupported cycleF3E1Pressure sensor errorF3E2Temperature sensor errorF3E4Level or presence sensor errorF4E0Heater is not detectedF5E1Door switch errorF5E2Door lock errorF5E3Door unlock errorF6E1Communication error between CCU and MCUF6E2Communication error between CCU and UIF6E3Communication error between CCU and UIF6E5Communication error between CCU and Expansion BoardF7E1Drive motor speed sensing error / washer overloadF7E2MCU overheat and/or motor overheatF8E0Steam inlet valve errorF8E1No water detected entering washer or pressure switch trip not detectedF8E2Dispenser system errorF8E3Overflow conditionF8E4Flow meter faultF9E1Long drainFCE0Communication error, ECM to CCU (model WFL98 only).FCE1Communication error, washer to wireless router (model WFL98 only).FCE2Wireless router cannot communicate with the internet (model WFL98 only).FCE3Antenna A (J2) bad (model WFL98 only).FCE4Antenna B (J11) bad (model WFL98 only).FCE5Current transformer A not functioning (J12) (model WFL98 only).View all 34 error codes
Service modes (9)
- Advancing Through Saved Fault/Error Codes1
- Clear Fault Codes1
- Component ActivationFrom the Diagnostic Home screen, select 'Component Activation'
- Quick Diagnostic TestFrom the Diagnostics Home Screen, navigate to Error Diagnostic, then select Quick Diagnostic Test
- Quick Diagnostics1
- Service Diagnostic Mode1. Ensure washer is in standby mode (plugged in with all indicators off). 2. Select any three (3)…
- Software Version Display1
- UI Component TestFrom Diagnostics Home Screen, navigate to Component Activation, then select UI Component Test
- User Interface Test1
Full entry steps, exit procedures, and test sequences are available in Max.
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