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Model reference

Whirlpool WTW6120HC3

Washer

6 documents35 error codes8 service modes

Available documentation

Tech Sheet

  • Tech Sheet - W11580995 - Rev B2 pg
    Covers this model

Service Manual

  • Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer Technical Manual88 pg
    Covers this model
  • Technical Manual - Whirlpool® and Maytag® 4.7/5.3 Cubic Foot Top Load Washer88 pg
    Covers this model

Service Flash

  • Technical Service Pointer #W11750573 Rev. B - Vertical Drain Pump Not Draining8 pg
    Covers this model
  • Technical Service Pointer12 pg
    Covers this model

Other

  • Service Pointer - W11677721 - Rev A - Top Load Washers Inlet Thermistor No Longer Used, Thermistor Harness Removed6 pg
    Covers this model
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Error codes (35)

CodeMeaning
F0E2Oversuds condition detected; suds prevent basket from spinning or pressure…F0E3Overload detected; load size exceeds washer capacity or basket cannot be turned.F0E4Spin limited by water temperature; water temperature is too high for final spin…F0E5Off balance load condition detected.F0E7Load detected in basket when running Clean Washer cycle.F0E8Water ring fault; too much residual water detected.F0E9Off balance pause; off balance condition detected after user interventions.F1E1Main control (ACU) fault.F1E2Motor drive module over voltage; main control detects a problem in the motor…F2E1HMI stuck button; user interface detecting a button is continuously activated.F2E2HMI disconnected from the ACU.F3E2Pressure system fault; main control detects an out of range or absent pressure…F3E3Inlet water temperature fault; inlet thermistor detected open or shorted.F3E5Mini bulk system error; bulk level sensor signal detected out of range.F5E1Lid switch faultF5E2Lid lock will not unlock; excessive force on lid, wash media buildup, or main…F5E3Lid lock will not unlock; excessive force or wash media buildup preventing lock…F5E4Lid lock will not lock; obstruction or mechanism failure preventing lid lock…F6E1Lid not opened between cycles; user presses START after predetermined number of…F6E3Communication errorF7E1Tachometer missing or wrong signal; ACU cannot read speed or power from…F7E2MCI drive failure; failure within the motor or ACU hardware.F7E3Basket engaged during wash; shifter is not disengaging the basket for wash mode.F7E4Basket re-engagement failure; shifter not engaging the basket for spin.F7E6Motor circuit open; main control detects one or more motor lines is open.F7E7Motor unable to reach target RPM.F7E8Motor drive module over temperature; main control detects a problem in the…F7E9Locked rotor; motor is not moving when being actively driven.F7EAMotor phase lost; one or more of the three motor phases is lost or under the…F7ECMotor drive module over current/overload.
View all 35 error codes
F8E1Long fill; water level does not change for a period of time or water is present…F8E2Dispenser system failure; bulk pump is on but current is outside thresholds.F8E3Overflow or flood condition; main control senses water level exceeding washer…F8E6Water hazard; main control senses water in tub and lid has been open for more…F9E1Drain pump system problem

Service modes (8)

  • Component Activation["Enter Service Mode.","Navigate to Service Diagnostics.","Select Component Activation."]
  • Demo Mode["Enter Service Mode.","Navigate to DEMO MODE menu option.","Toggle On or Off."]
  • Diagnostic Cycle["Enter Service Mode.","Navigate to Service Diagnostics.","Select Diagnostic Cycle."]
  • DLMS Calibration Cycle["Enter Service Mode.","Navigate to Factory Diagnostics.","Select DLMS Calibration Cycle."]
  • Fault History["Enter Service Mode.","Navigate to Fault History."]
  • HMI Test["Enter Service Mode.","Navigate to Service Diagnostics.","Select HMI Test."]
  • Sensor Feedback["Enter Service Mode.","Navigate to Service Diagnostics.","Select Sensor Feedback."]
  • Service Mode["Ensure washer is in standby mode (plugged in with all indicators off).","Select any three (3)…

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