Crosley Washer Error Code 23

Error code 23 on a Crosley washer means the door lock is in the locked position and failed to unlock when a cycle was attempted. The control board detected that the lock mechanism did not release as expected. This typically points to a problem with the door lock assembly, its wiring, or in some cases the control board itself.

You should not attempt to force the door open or bypass the lock when error code 23 is active, as this can damage the door latch, the door itself, or internal components. The washer should not be operated until the door lock issue is diagnosed and resolved. If laundry is trapped inside with standing water, use caution when opening the door after power cycling the machine.

A reset may temporarily clear the error code display, but it will not fix the underlying problem causing the door to fail to unlock. If the door lock assembly, wiring, or control board has a fault, the error will return when the washer attempts to cycle again. A proper diagnosis following the Will Not Unlock procedure is necessary to resolve the issue permanently.

Some causes of error code 23 are DIY-friendly, such as inspecting and reseating the wiring harness connector at the door lock or clearing a mechanical obstruction from the latch. However, if the door lock assembly itself has failed, replacing it requires basic disassembly of the washer door panel and working with electrical connectors. Technicians with appliance repair experience will generally be comfortable with this repair.

If only the wiring harness needs to be repaired or a connector reseated, the cost can be minimal, primarily your time or a modest service call fee. Replacing a door lock assembly typically costs between $30 and $80 for the part, plus labor if a technician performs the repair. Control board replacement, if needed, is the most expensive scenario and can range from $100 to $250 or more depending on the model.