Crosley Washer Error Code E97

E97 on a Crosley washer indicates a console control board problem. The console board is the electronic assembly behind the control panel that processes your input selections and displays cycle information. When the washer's diagnostics detect a fault in this board, it displays E97 and may stop operating normally. Resolving this error typically requires inspecting wiring connections and, in most cases, replacing the console control board.

It is generally not recommended to continue running the washer while E97 is active. A faulty console board can cause the washer to behave unpredictably, including failing to stop at the correct cycle point or not responding to input commands. Continuing to run the machine in this state could potentially cause additional damage or create a safety concern.

Unplugging the washer for a few minutes and restoring power can clear a temporary E97 fault caused by a software glitch or brief electrical issue. However, if the console control board has a hardware failure, the error will return after the reset. A persistent E97 that reappears after multiple resets indicates an actual component failure that requires board replacement.

A homeowner comfortable with appliance repair can start by unplugging the washer, accessing the control panel, and checking that all wiring harness connectors are firmly seated and free of corrosion. If connections are secure and the error returns after a power reset, the console control board will need to be replaced. Board replacement requires basic disassembly skills and sourcing the correct replacement part for your specific model.

If the issue is a failed console control board, the part cost typically falls in the range of $80 to $200 depending on the specific model. If you hire a technician for diagnosis and installation, total repair costs including labor can range from $150 to $350. Checking wiring connections first costs nothing and should always be done before purchasing parts.