Electrolux Cooktop Error Code E24

E24 indicates that the lock key sensor in the touch control panel has been detected as defective. The lock key sensor is part of the main power and right front cook zone touch control assembly. The cooktop displays this code when it cannot receive a valid signal from that sensor, which may be caused by faulty wiring, a bad connection, or a failed touch control board.

A power reset, such as switching off the circuit breaker for a minute and restoring power, may temporarily clear the error if the fault was caused by a transient signal issue. However, if the underlying cause is a damaged cable, bad connector, or failed touch control board, the E24 code will return. A reset alone is not a repair and should only be used as part of the diagnostic process.

Repair costs depend on whether the issue is a wiring connection problem or a full touch control board replacement. A simple connector repair during a service call might cost in the range of $80 to $150 for labor alone. If the touch control assembly needs replacement, parts plus labor could bring the total to between $150 and $400 or more, depending on the specific model and local service rates.

A knowledgeable DIYer can start by powering off the cooktop and inspecting the wiring harness and connectors on the touch control assembly for looseness, corrosion, or visible damage. Reconnecting a loose connector may resolve the fault. However, if the touch control board itself needs replacement, working with cooktop electronics requires comfort with disassembly and electrical components, so professional service is recommended if you are unsure.

Operating the cooktop with an active E24 fault is not recommended. A defective lock key sensor means the child lock function may not operate reliably, and in some cases the control system may restrict cooktop operation entirely as a precaution. It is best to stop using the appliance and have the fault diagnosed before resuming normal use.