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Error code reference

Electrolux Cooktop Error Code E97

Heat sink temperature sensor break in the 2 cook zones induction module.

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What the E97 error code actually means

Your Electrolux induction cooktop has detected a problem with the temperature-monitoring sensor inside the two-burner section of the cooktop. The cooktop has shut down that section to prevent overheating because it can no longer read whether the internal components are running at a safe temperature. A technician will need to inspect and most likely replace an internal circuit board to fix this issue.

Diagnostic procedure

The full E97 procedure

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1
First diagnostic step
Replace the generator circuit board in the 2 zones induction module.
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Most common causes of E97

Ranked by how often they cause this code
  1. 1Failed generator circuit board
  2. 2Open or failed heat sink thermistor
  3. 3Disconnected or damaged wiring harness connector
  4. 4Corrosion on sensor input terminals
  5. 5Heat damage to board solder joints

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Questions people ask about E97

What does E97 mean on a Electrolux cooktop?
E97 indicates a break or open-circuit fault in the heat sink temperature sensor circuit within the 2-zone induction module. The cooktop cannot confirm safe operating temperatures for that module, so it shuts down the affected zones as a protective measure. The fault points to either the sensor itself, the wiring connecting it, or the generator circuit board that processes the sensor signal.
Is it safe to use my Electrolux cooktop while E97 is displayed?
No. E97 indicates the cooktop's thermal protection system cannot monitor heat sink temperatures in the 2-zone module, which means it cannot prevent overheating of the internal electronics. The affected zones will typically be disabled by the control system, and the cooktop should not be operated until the fault is diagnosed and repaired. Continued use could risk further damage to the module or create a safety hazard.
How much does it cost to repair an E97 error on an Electrolux induction cooktop?
Repair costs vary depending on whether the fix involves a wiring connector, the thermistor, or a full generator circuit board replacement. A wiring or connector repair may cost relatively little in parts, while a generator circuit board replacement typically ranges from $150 to $400 or more for the part alone, plus labor. Diagnostic fees and labor charges from an appliance technician will add to the total cost.
Can I fix E97 myself, or does it require a technician?
Diagnosing and repairing E97 requires accessing the internal components of the induction cooktop, including the generator circuit board and heat sink assembly. A technician with experience in induction appliances is strongly recommended because induction modules store high-voltage energy even after the unit is unpowered. Knowledgeable DIYers with appliance repair experience can inspect wiring connectors, but board replacement should be approached with caution and proper discharge procedures.
Will resetting the cooktop clear the E97 error?
Resetting the cooktop by cutting power at the breaker may temporarily clear the fault display, but the E97 code will return if the underlying cause, such as a failed thermistor, broken wiring, or faulty generator board, is still present. A reset is not a repair and should only be used as part of a diagnostic process to confirm whether the fault is persistent or intermittent.

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