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Error code reference

Fisher & Paykel Dryer Error Code 28

Data retrieval error following loss of power.

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What the 28 error code actually means

Your Fisher & Paykel dryer lost power at some point and now has trouble reading the information it saved before the outage. This is similar to a computer failing to recover a file after an unexpected shutdown. Try unplugging the dryer for at least 10 seconds and plugging it back in, as this often clears the error completely.

Diagnostic procedure

The full 28 procedure

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1
First diagnostic step
Switch off the mains power supply to the dryer for at least 10 seconds and confirm the error.
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Most common causes of 28

Ranked by how often they cause this code
  1. 1Abrupt power interruption mid-cycle
  2. 2Voltage spike or surge during power restoration
  3. 3Faulty or degraded control board memory
  4. 4Control board damage from electrical event

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Questions people ask about 28

What does 28 mean on a Fisher & Paykel dryer?
Error code 28 indicates a data retrieval error that occurred after the dryer lost mains power. When power is restored, the control board attempts to read data it stored before the outage and fails to do so successfully. It is often a one-time event caused by an unclean power interruption rather than a permanent hardware fault. Performing a controlled power cycle is the recommended first step to resolve it.
How do I fix error code 28 on a Fisher & Paykel dryer?
Start by switching off the mains power for at least 10 seconds, then restoring power and running the dryer. If the error clears and does not return, the issue was caused by the power interruption itself. If error 28 persists through multiple power cycles, the control board is likely faulty and should be inspected and potentially replaced by a qualified technician.
How much does it cost to repair a Fisher & Paykel dryer showing error code 28?
If a simple power cycle resolves the error, there is no repair cost involved. If the control board requires replacement, parts and labor costs typically range from $150 to $400 depending on the specific model and local labor rates. Getting a diagnostic assessment from a qualified technician before committing to a repair is advisable if the error persists.
Will resetting the dryer clear error code 28?
Yes, in many cases a proper reset will clear the error. Switch off the mains power supply to the dryer and leave it off for at least 10 seconds to allow the control board to fully discharge and reset. Restore power and check whether the error returns. If it does not reappear, no further action is needed.
Is it safe to use my Fisher & Paykel dryer when error code 28 is showing?
The dryer should not be operated while actively displaying an error code, as the control system may not be functioning correctly. Attempt the recommended power cycle reset first. If the error clears and the dryer runs normally, it is safe to use. If the error returns, discontinue use until the control board has been inspected.

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