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Error code reference

Fisher & Paykel Dryer Error Code Err2

The float switch or pump has failed in the condensate collection tank.

Fisher & Paykel codesFisher & Paykel dryer codes

The float switch or pump has failed in the condensate collection tank.

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What Err2 means on a Fisher & Paykel dryer

Err2 on a Fisher & Paykel dryer indicates a failure within the condensate collection system, specifically involving either the float switch or the drain pump in the condensate tank. This error is relevant to heat pump or condenser dryer models that collect moisture extracted from laundry into an internal reservoir rather than venting it externally. The float switch is a water-level sensor inside the tank that signals when the reservoir is full and needs to be emptied. The pump is responsible for moving condensate water out of the system, either to a drain line or into the collection tank itself.

The error can be triggered by several conditions: the float switch may be stuck in the up position due to debris or scale buildup, causing the control board to receive a false full-tank signal. Conversely, the switch may have failed electrically, producing no signal at all. The condensate pump can also fail mechanically if it is blocked by lint or mineral deposits, or fail electrically if the motor windings have opened or shorted. Both components connect back to the main control board, and a wiring fault between these components and the board can produce the same Err2 code.

Because this system deals with water in close proximity to electrical components, proper diagnosis requires checking the tank for debris, inspecting the float switch for free movement and correct continuity, and testing the pump motor for appropriate resistance and function. If the tank is empty but the error persists, the fault is almost certainly in the switch, pump, or associated wiring rather than a simple overfill condition.

Source: manufacturer service documentation.

Common causes of Err2

  1. 01

    Float switch stuck or fouled

    Wiring / connection

    Lint, scale, or debris can cause the float switch inside the condensate tank to stick in the raised position, sending a constant fault signal to the control board. Removing and cleaning the tank and inspecting the float for free movement is the first physical check to perform.

  2. 02

    Float switch electrical failure

    Part replacement

    The float switch itself can fail open or short internally, meaning the control board never receives a valid signal regardless of water level. A continuity test across the switch terminals in both the raised and lowered positions will confirm whether the switch is functioning correctly.

  3. 03

    Condensate pump blocked or seized

    Wiring / connection

    Lint accumulation or mineral scale can block the pump impeller, preventing it from moving water and triggering the error. Inspecting the pump inlet for obstructions and attempting to rotate the impeller manually can help determine if a blockage is the cause.

  4. 04

    Condensate pump motor failure

    Part replacement

    The pump motor windings can fail electrically over time, leaving the pump unable to run even when the impeller is clear. Testing the pump motor for correct resistance and verifying it receives supply voltage during the drain cycle will isolate this fault.

  5. 05

    Wiring fault between components and control board

    Wiring / connection

    A damaged, corroded, or disconnected wire between the float switch or pump and the main control board can produce an Err2 code even when both components are physically intact. Visual inspection of the harness connectors and continuity testing of the wiring should be performed if component tests pass.

See the test procedure for each cause

Frequently asked questions about Err2

What does Err2 mean on a Fisher & Paykel dryer?
Err2 indicates that the condensate collection system has detected a fault with either the float switch or the drain pump in the condensate tank. The control board is not receiving a valid signal from these components, which monitor and manage water collected during the drying cycle. This error will prevent the dryer from operating normally until the fault is resolved.
Can I fix Err2 myself on a Fisher & Paykel dryer?
Some causes of Err2 are DIY-friendly, such as emptying and cleaning the condensate tank and checking the float for debris or obstructions. However, testing and replacing the float switch or pump motor requires basic electrical testing skills and comfort working around water and electrical components. If the wiring or pump motor has failed, most homeowners will benefit from having a qualified technician complete the repair.
Will resetting the dryer clear the Err2 code?
A power reset may temporarily clear the display, but if the underlying fault with the float switch or pump persists, the code will return once the dryer attempts to run through a cycle. A reset alone does not repair a stuck float, a failed switch, or a faulty pump. The root cause must be identified and corrected before the error will stay cleared.
Is it safe to run my Fisher & Paykel dryer when Err2 is showing?
Operating the dryer while Err2 is active is not recommended. The error indicates the condensate management system is not functioning correctly, which could result in water accumulating improperly inside the appliance near electrical components. Continuing to run the dryer risks water damage to internal parts and creates a potential safety concern.
How much does it cost to repair a Fisher & Paykel dryer showing Err2?
Repair costs vary depending on the failed component and local labor rates. Cleaning a stuck float or clearing a pump blockage may involve only a service call fee, typically in the range of $80 to $150. Replacing a float switch or pump motor generally adds $50 to $200 in parts costs on top of labor. A full diagnosis from a technician is the best way to get an accurate estimate for your specific situation.

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