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Error code reference

Fisher & Paykel Washer Error Code 81

Display / Motor Controller communication error (Phase 2 to 3)

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What the 81 error code actually means

Your Fisher & Paykel washer has detected that two of its internal computer boards have stopped communicating with each other, so the machine has shut down to prevent any problems. Think of it like two parts of the washer's brain losing their connection. A technician will need to inspect and likely replace one of the control boards to get things working again.

Diagnostic procedure

The full 81 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Replace Display module.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 81

Ranked by how often they cause this code
  1. 1Faulty Display Module
  2. 2Loose or Damaged Wiring Harness
  3. 3Faulty Motor Controller Board
  4. 4Intermittent Power Supply Issue

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Questions people ask about 81

What does 81 mean on a Fisher & Paykel washer?
Error code 81 indicates a communication failure between the display module and the motor controller board, specifically a Phase 2 to 3 communication error. The washer shuts down when these two boards lose their data connection to prevent unsafe operation. Fisher & Paykel also links this code to fault code 106, which can provide additional diagnostic detail about the root cause.
Will resetting my Fisher & Paykel washer clear error code 81?
A power reset may temporarily clear the display, but if the underlying communication fault between the boards still exists, code 81 will return when the machine attempts to operate. A reset alone is not a fix for this error. The root cause, whether it is the display module, wiring, or motor controller, needs to be diagnosed and addressed.
How much does it cost to repair error code 81 on a Fisher & Paykel washer?
Repair costs vary depending on which component has failed. A display module replacement typically involves both the part cost and a labor charge from a technician, with total costs generally ranging from $150 to $350 depending on your location and the specific model. If the motor controller board is also involved, costs can be higher, potentially ranging from $250 to $500 or more for parts and labor combined.
Can I fix error code 81 on my Fisher & Paykel washer myself?
Checking and reseating the wiring harness connectors between the display module and motor controller is something a confident DIYer can attempt. However, replacing the display module or motor controller board requires identifying the correct part and safely disassembling the machine, which is generally better suited to a trained appliance technician. Always disconnect power before inspecting any internal components.
Is it safe to use my Fisher & Paykel washer when error code 81 is showing?
No, you should not continue using the washer while error code 81 is active. The machine has detected a communication failure between its control boards, and operating it in this state could result in unpredictable behavior or further component damage. Leave the machine powered off until the fault has been diagnosed and repaired.

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