mypros+
Error code reference

Frigidaire Washer Error Code E23

Drain pump relay on control board failed, wire off pump or pump defective.

Drain pump relay on control board failed, wire off pump or pump defective.

First step from the service manual

Replace console control board, wire, or pump.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for E23.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What E23 means on a Frigidaire washer

The E23 error code on a Frigidaire washer indicates a fault in the drain pump relay circuit. The drain pump relay, located on the main console control board, is responsible for switching power to the drain pump motor during the drain cycle. When the control board detects that the relay has failed internally, or that the circuit between the board and the pump is broken, it triggers the E23 code and halts operation to prevent water from remaining in the drum or overflowing.

There are three primary failure points associated with this code: a failed relay on the control board itself, a disconnected or damaged wire between the control board and the drain pump, or a defective drain pump motor. A relay failure on the board is often caused by electrical surges, overheating, or simple component fatigue over time. A wiring fault can result from vibration loosening connectors, pinched harnesses, or corrosion at the terminals. A failed pump motor may show physical signs such as a burnt smell, visible damage, or a seized impeller.

Diagnosing E23 requires a systematic approach. Start by inspecting the wiring harness connections at both the control board and the drain pump for loose pins or corrosion. If connections are intact, test the pump motor for continuity and proper resistance. If the pump tests good and wiring is secure, the relay on the control board has likely failed internally and the board will need to be replaced. Addressing the root cause before replacing parts prevents repeat failures.

Source: manufacturer service documentation.

Common causes of E23

  1. 01

    Failed drain pump relay on control board

    Part replacement

    The relay on the console control board that activates the drain pump can fail due to electrical surges or component wear. This is a board-level failure and requires replacing the control board.

  2. 02

    Loose or disconnected wiring

    Wiring / connection

    Vibration during spin cycles can loosen wire harness connectors at the drain pump or the control board. Inspect all connectors in the pump circuit for loose pins, corrosion, or pulled terminals.

  3. 03

    Defective drain pump motor

    Part replacement

    The drain pump motor can fail due to a seized impeller, burnt windings, or prolonged overheating. A failed pump will often show no continuity when tested with a multimeter.

  4. 04

    Damaged wiring harness

    Part replacement

    A pinched or chafed wire in the harness running between the control board and the pump can break the circuit and trigger E23. Visually trace the harness for signs of damage or melted insulation.

See the test procedure for each cause

Frequently asked questions about E23

What does E23 mean on a Frigidaire washer?
E23 indicates that the drain pump relay on the control board has failed, or that there is a wiring fault or pump failure in the drain pump circuit. The washer uses this code to signal that it cannot reliably activate the drain pump. The three components to inspect are the control board, the wiring harness, and the drain pump itself.
Can I fix the E23 error code myself?
A knowledgeable DIYer can address this code by first checking and reseating all wire connectors between the control board and the drain pump. If wiring is intact, testing the pump motor with a multimeter for continuity is the next step. If the pump tests good, the control board will need to be replaced, which requires some comfort with disassembling the washer console.
Will resetting my Frigidaire washer clear the E23 code?
A reset may temporarily clear the E23 code, but it will return if the underlying fault is not repaired. If the relay on the control board has failed or the pump is defective, the code will reappear as soon as the washer attempts to drain. A reset is useful for ruling out a one-time glitch, but persistent E23 errors require physical inspection and repair.
Is it safe to use my washer while the E23 code is active?
It is not recommended to run the washer with an active E23 code. If the drain pump circuit is not functioning, the machine may be unable to drain water from the drum, which can lead to standing water, mold growth, and potential overflow. Stop using the machine until the fault is diagnosed and corrected.
How much does it cost to repair an E23 error on a Frigidaire washer?
Repair costs depend on which component has failed. A drain pump replacement typically ranges from $80 to $200 in parts and labor. A new control board can range from $150 to $350 or more depending on the model, plus labor if professionally installed. Checking and reseating wiring connections costs nothing if you do it yourself.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass