mypros+
Error code reference

Frigidaire Washer Error Code E24

Drain pump relay on control board failed or wire off pump.

Frigidaire codesFrigidaire washer codes

Drain pump relay on control board failed or wire off pump.

First step from the service manual

Replace control board or wire.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for E24.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What E24 means on a Frigidaire washer

The E24 error code on a Frigidaire washer indicates a failure in the drain pump relay circuit on the main control board. The control board uses a relay to switch power to the drain pump motor. When the board's internal diagnostics detect that this relay has failed, is stuck open, or is not responding correctly, it triggers the E24 fault and halts the wash cycle to prevent potential flooding or mechanical damage.

The two primary failure points are the relay itself on the control board and the wiring harness connection between the board and the drain pump. A relay that has burned out, welded shut, or lost continuity will prevent the pump from receiving the correct power signal. Similarly, a loose connector, corroded terminal, or broken wire in the pump circuit will produce the same symptom because the board cannot confirm the relay circuit is complete and functioning.

Diagnosis should begin by inspecting the wiring harness at both the control board connector and the drain pump connector for signs of corrosion, melting, or loose pins. If the wiring checks out and connections are secure, the control board itself is the likely source of the fault. Because the relay is integrated into the board and is not a separately serviceable component in most configurations, board replacement is typically required to resolve the fault when wiring is ruled out.

Source: manufacturer service documentation.

Common causes of E24

  1. 01

    Failed drain pump relay on control board

    Part replacement

    The relay responsible for switching power to the drain pump has burned out or failed internally on the control board. Since the relay is integrated into the board, the entire control board typically needs to be replaced.

  2. 02

    Loose or disconnected wiring harness

    Wiring / connection

    The connector between the control board and the drain pump may have vibrated loose over time. Inspect both ends of the harness for fully seated connectors and listen for an audible click when reseating them.

  3. 03

    Corroded or damaged wire terminals

    Wiring / connection

    Moisture exposure can corrode the terminal pins in the pump wiring harness, increasing resistance and breaking the relay circuit signal. Look for green or white oxidation on the metal terminals at each connector.

  4. 04

    Broken wire in the pump circuit

    Wiring / connection

    A wire in the harness between the board and the pump may have chafed against a sharp edge or broken internally. Flex the harness along its length while checking for continuity to identify any intermittent breaks.

See the test procedure for each cause

Frequently asked questions about E24

What does E24 mean on a Frigidaire washer?
E24 on a Frigidaire washer means the control board has detected a failure in the drain pump relay circuit. This fault points to either a failed relay on the control board itself or a wiring problem between the board and the drain pump. The washer will stop operation when this code appears. Inspection of both the wiring harness and the control board is needed to resolve it.
Can I fix E24 on my Frigidaire washer myself?
A knowledgeable DIYer can start by inspecting and reseating the wiring harness connections at the control board and drain pump, which requires no parts and may resolve the fault if a loose connector is the cause. If the wiring is intact and connections are secure, the control board will need to be replaced, which involves disconnecting multiple harness connectors and swapping the board. Always unplug the washer before performing any internal inspection or repair.
Is it safe to keep using my washer with an E24 error?
No, you should not continue running the washer while E24 is active. A non-functioning drain pump relay means the washer may be unable to drain water properly, which can lead to water remaining in the drum or potentially overflowing. Stop using the appliance and diagnose the fault before running another cycle.
How much does it cost to repair an E24 error on a Frigidaire washer?
If the fix is simply reseating a loose wiring harness, there is no parts cost involved. If the control board needs to be replaced, parts alone typically range from around 100 to 300 dollars depending on the specific model, with professional labor adding additional cost. Getting a repair estimate before proceeding is advisable to compare against the age and value of the machine.
Will resetting my Frigidaire washer clear the E24 error code?
A reset may temporarily clear the E24 code, but if the underlying fault, either a failed relay or a wiring problem, has not been corrected, the code will return as soon as the washer attempts to run the drain pump. A reset is not a repair and should only be used as a step to confirm whether the fault is intermittent or persistent. Address the root cause before relying on the machine for normal use.

Related Frigidaire washer codes

All Frigidaire washer codes
View all 100 Frigidaire washer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass