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Error code reference

GE Washer Error Code 351

Drain Pump Clearing Algorithm Failed

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What the 351 error code actually means

Your GE washer tried to drain the water out of the tub but still detected water sitting inside after it finished trying. This usually means something is clogging the drain pump or drain hose, preventing the water from fully emptying. Until the blockage or problem is resolved, the washer will not continue running.

Diagnostic procedure

The full 351 procedure

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1
First diagnostic step
Check and clear drain pump filter for blockage.
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Most common causes of 351

Ranked by how often they cause this code
  1. 1Clogged Drain Pump Filter
  2. 2Kinked or Obstructed Drain Hose
  3. 3Failed Drain Pump Motor
  4. 4Faulty Pressure Sensor
  5. 5Standpipe or Household Drain Blockage

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Questions people ask about 351

What does 351 mean on a GE washer?
Error code 351 means the drain pump clearing algorithm failed. The washer ran its drain cycle but the pressure sensor still detected water remaining in the tub afterward. The machine stops the cycle and displays this code to alert you that something is preventing proper draining. The most common cause is a clogged drain pump filter.
Will resetting my GE washer clear error code 351?
A reset may temporarily clear the code, but if the underlying drainage problem is not fixed, the code will return during the next cycle. To properly resolve error 351, you need to identify and correct the cause of the incomplete drain, such as a clogged filter or obstructed hose, before the washer will complete a full cycle without faulting again.
How much does it cost to repair a GE washer showing error code 351?
If the fix is simply cleaning a clogged pump filter or straightening a kinked hose, there may be no parts cost at all. If the drain pump motor needs replacement, parts and labor typically range from $150 to $350 depending on the specific model and your location. A faulty pressure sensor is generally a lower-cost repair, often falling in the $75 to $175 range for parts and labor.
How do I fix error code 351 on a GE washer?
Start by locating and cleaning the drain pump filter, which is typically behind a small access panel at the front lower section of the washer. After clearing the filter, also check the drain hose for kinks or blockages. If the filter and hose are both clear, the drain pump motor or pressure sensor may need further testing or replacement.
Is it safe to use my GE washer when error code 351 is displayed?
You should not continue running the washer while this error is active. Water remaining in the tub after a failed drain cycle can lead to mold growth, unpleasant odors, and potential water damage if the machine attempts another fill cycle on top of standing water. Address the drain issue before resuming laundry.

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