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Model reference

GE PTWN6250MWT

Washer

40 documents169 error codes28 service modes

Available documentation

Service Manual

  • GE Profile 5.2 IEC cu. ft. Stainless Steel Capacity Washer Service Guide101 pg
    Covers this model
  • GE Appliances Technical Service Guide - PTWN8055MMS PTWN8050MWW GE Profile 4.5 DOE cu. ft. Stainless Steel Capacity Washer46 pg
    Covers this model
  • New GE Profile Front Load Washer WPDH8800J68 pg
    Covers this model
  • GE Profile Front Load Washer Technical Service Guide60 pg
    Covers this model
  • TECHNICAL SERVICE GUIDE - Profile Washer WPGT935059 pg
    Covers this model
  • Profile Washer Technical Service Guide59 pg
    Covers this model
  • GE Consumer Products TECHNICAL SERVICE GUIDE Profile Washer59 pg
    Covers this model
  • WPGT9350 Technical Service Guide59 pg
    Covers this model
  • Owner's Manual - Profile Washers44 pg
    Covers this model
  • GE Profile High-Efficiency Washer WPGT9150 Technical Service Guide39 pg
    Covers this model
  • Profile SmartDispense Pedestal Technical Service Guide27 pg
    Covers this model
  • Profile Washers Owner's Manual24 pg
    Covers this model
  • GE Profile Washer WPGT915017 pg
    Covers this model
  • GE Profile Washer Mini Manual8 pg
    Covers this model
  • GE Consumer & Industrial Technical Service Guide - Profile Front Load Washer60 pg
    Covers this model
  • GE Profile 4.5 DOE cu. ft. Stainless Steel Capacity Washer Technical Service Guide46 pg
    Covers this model
  • GE Profile Washers With Electronic Control and Mode Shifter Assembly Technical Service Guide42 pg
    Covers this model
  • GE Profile High-Efficiency Washer Technical Service Guide39 pg
    Covers this model
  • Profile Warranty12 pg
    Covers this model
  • TECHNICAL SERVICE GUIDE Profile Washer59 pg
    Covers this model
  • Profile Front Load Washer Technical Service Guide67 pg
    Covers this model
  • Guía Técnica de Servicio - Service Manual LMC1786 PFWS4605 and 460067 pg
    Covers this model
  • Profile Front Load Combination Washer/Heat Pump Dryer Technical Service Guide117 pg
    Covers this model
  • GE Consumer & Industrial Technical Service Guide - Profile Washers With Electronic Control and Mode Shifter Assembly42 pg
    Covers this model
  • GE Profile™ Prodigy™ Washer Electronic Control Technical Service Guide17 pg
    Covers this model
  • Profile HA Washer Service Manual75 pg
    Covers this model
  • GE Appliances Washers Profile Owner's Manual44 pg
    Covers this model
  • Profile Washers With Infusor Wash System Technical Service Guide43 pg
    Covers this model
  • Profile Washers With Infusor Wash System - Technical Service Guide43 pg
    Covers this model

Tech Sheet

  • GE Profile Washer WPSQ3120T2 Tech Sheet2 pg
    Covers this model
  • Profile Washer with Steam Cycle Options24 pg
    Covers this model

Tech Tip

  • WPDH8800J Profile Washer / SPBD880J Pedestal1 pg
    Covers this model

Training

  • GE Profile 5.2 cu. ft. Stainless Steel Capacity Washer Service Guide102 pg
    Covers this model
  • Profile Front Load Washer Tips4 pg
    Covers this model
  • Profile Stainless Steel Washer - Technical Service Guide49 pg
    Covers this model
  • Profile Stainless Steel Washer Technical Service Guide49 pg
    Covers this model
  • GE Profile Prodigy Washer Electronic Control - Technical Service Guide18 pg
    Covers this model
  • Diagnosing Serial Communication Hydrowave Washers3 pg
    Covers this model
  • TECHNICAL SERVICE GUIDE GE Profile Prodigy Washer Electronic Control18 pg
    Covers this model

Other

  • Diagnosing Serial Communications Hydrowave Washers3 pg
    Covers this model
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Error codes (169)

View all 169 error codes
3 flashesInverter ROM303Compressor Motor Inverter Fault306Compressor Motor Inverter Fault31Out-of-Balance Fallback In Final Spin / Out-of-Balance Ended The Final Spin311Compressor Motor Inverter Fault317Compressor Motor Inverter Fault318Compressor Motor Inverter Fault319Compressor Motor Inverter Fault32Critical Door Lock Failure: Cannot Unlock Door322Compressor Motor Inverter Fault33Drive Motor Inverter Fault331Compressor Motor Inverter Fault335Compressor Motor Inverter Fault34Drive Motor Inverter Fault340Compressor Motor Inverter Fault343Compressor Motor Inverter Fault35Accelerometer Fault350UI / Main Control Board Communication Fault351Drain Pump Clearing Algorithm Failed352Compressor Discharge Overtemp353Compressor Discharge Overtemp354Compressor Discharge Thermistor Fault (NTC 1)355Evaporator Thermistor Fault (NTC 2)356Compressor Suction Thermistor Fault (NTC 3)357Air Outlet Temperature Sensor Fault (NTC 4)358Air Inlet Thermistor Fault (NTC 5)359Multiple Thermistor Faults360Humidity Sensor (RH) Fault361Refrigerant Leak362Humidity Sensor (RH) Fault363Air Outlet Temperature Sensor Fault (NTC 4)364Air Outlet Temperature Sensor Fault (NTC 4)365Humidity Sensor (RH) Fault37Heater Fault4 blinksMode shifter error detected4 flashesMode Shifter41Drive Motor Inverter Fault42Drive Motor Inverter Fault43Drive Motor Inverter Fault44Drive Motor Inverter Fault51Drive Motor Inverter Fault57Door Lock Fault: Water Above Door By Pressure59Accelerometer Fault6Critical Flood Level By Pressure6 blinksLocked rotor detected6 flashesLocked Rotor60Accelerometer Fault61Accelerometer Fault63Accelerometer Fault64Accelerometer Fault65Pressure Sensor Dropout66Drive Motor Inverter Fault67Drive Motor Inverter Fault68Drive Motor Inverter Fault69Drive Motor Inverter Fault7 blinksLid switch error detected by lid switch counter (4 agitate/spin pairs with no…7 flashesLid Error71Accelerometer Fault77Critical Door Lock Failure: Cannot Unlock Door8Pressure Sensor Loss8 blinksOver-temperature condition detected in the motor8 flashesMotor Over Temp83Drive Motor Inverter Fault87Accelerometer Fault88Accelerometer Fault89Accelerometer Fault9Door Switch Redundancy9 blinksBrake resistor circuit error detected in the motor9 flashesBrake Error90Accelerometer Fault91UI / Main Control Board Heartbeat Timeout99Wi-Fi Communication FaultBasket doesn't stop fast enoughApplying the brake to the basket has failed to stop within 10 seconds.Brake Resistor failedThe voltage across the brake resistor is unsuitable; brake resistor has failed.Broken Clutch CouplingBasket was detected as slowing down too quickly, indicating a broken clutch…ClutchHome position signal from the clutch motor has not been detected after three…COM ERRORInternal serial communication self-diagnostic test on the main board has failed…D1Motor Not Rotating ProperlyD2No Brake ResistanceD3Coupling ErrorD4IPM Thermistor Error (Non-Critical)D5Lid Switch ErrorDrain SystemWater remains in the tub after the drain pump has been activated; unit is not…E00No error codes stored in memory.E1Overflow error detected.E10Motor not rotating properly.E11Door lock assembly problemE12Clutch coupling error.E13IPM (Integrated Power Module) thermistor errorE14Door lock / unlock error.E15Open circuit detected in any of three motor phases.E16Motor Drive operation above design limits (over trip).E17ADC fault eventE18Heatsink over temperature on motor drive.E19Motor over temperature.E2Lid switch errorE20Overload current detected on motor drive.E21Overload power detected on motor drive.E22Over voltage detected at motor drive.E23Under voltage detected at motor drive.E24Under voltage detected after start at motor drive.E25Motor drive internal problemE26LIN communication failure between Machine Control and User Interface Control.E28Unexpected door unlock detected during cycle.E3ATC thermistor error.E38Dispenser motor failure.E39Dispenser motor failure.E4Inlet valve failure.E5Pump failure.E6Clutch error.E62Dispenser motor failure.E7Pressure sensor failure.E8Lid switch failureE9EEprom error.EEPROMEEPROM on control board is bad.EEPROM ErrorControl memory check failure; error requires main control replacement.Flash ROMChecksum errors found; data is not being written/controlled correctly in EEPROM.FLOODFlooded condition detected.Flood Condition Stage 1Water level exceeded expected level during fill; possible flood detected.Inverter not operating correctlyInverter board temperature has exceeded the minimum temperature limit by more…Keypanel MembraneA keypanel membrane pad was detected as pressed for longer than 30 seconds.LCD Display TouchScreenAn LCD touchscreen input was detected for an extended period (longer than 30…Lid Switch Stuck ClosedLid switch appears stuck in closed position; washer cannot detect that lid has…Lid Switch Stuck OpenLid switch appears stuck in open position; washer continuously displays 'Please…Main / Inverter Control ErrorInverter board failed to report to the main board 3 times in a row…Motor not rotating properlyMotor is not turning within 50% of the desired speed or is rotating in only one…NO FILLFill exceeded 40 minute maximum without pressure switch tripping.No Fill ErrorThe tub takes longer than 20 minutes to fill with water.No Fill or Slow FillWater is not dispensing into unit properly; fill not detected or too slow.NO PUMPPumping air detected with pressure switch still closed.No Pump ErrorPump detection circuit indicates no water is being pumped while pump is…Pressure SensorPressure sensor signal is outside the acceptable frequency range (approximately…Push Button ErrorAny button is closed (stuck) for 1 minute or longer.PUSHBUTTONStuck pushbutton detected.Serial Washer Dryer ConnectorSerial communication between washer and dryer failed; washer has not received…SLOW PUMPPump out exceeded 3 minutes.Slow Pump ErrorPressure switch does not reset (closed/empty tub) within 3 minutes of the…ThermistorThermistor reading is out of range; unit defaults to cold water.Thermistor ErrorATC thermistor is open or shorted (reading outside 10K-120K ohm range); control…

Service modes (28)

  • Consumer Fault Code ModeFrom an idle state only (all LEDs off), press and hold START/PAUSE pad for 10 seconds
  • Control Lock["Press Soil Level and Wash/Rinse buttons simultaneously for 3 seconds to lock or unlock the…
  • Demo Mode["Turn off the unit.","Unplug the washer.","Open the door.","Wait 30 seconds.","Restore power to…
  • diagnostic_steam_testEnter Service Mode, then select 'Steam Test' in diagnostic mode.
  • Error Clear ProcedureOpen and close the lid switch 5 or more times in any 12 seconds within the first 30 seconds of…
  • Factory Test Mode1
  • Field Service Diagnostics Mode["Press and hold the START button.","While holding START, rotate the Cycle Selector knob 180° in…
  • Field Service Mode["Press and hold the START/PAUSE button.","While holding START/PAUSE, rotate the Cycle Selector…
  • Sales Demo ModePress HOME and MY CYCLES simultaneously for 3 seconds.
  • Service Mode["Ensure unit is in Idle Mode (powered but off, display blank).","Press and hold the SPIN and TEMP…
  • Service Test Mode["Machine must be in idle mode (blue screen is blank)
  • service_modeEnter Service Mode (specific button sequence not detailed in this document).
  • Setup/Self Diagnostic ModeAutomatically runs when power is reconnected after exiting Field Service Mode (after error codes…
  • t1 - Software Version["Enter Service Mode.","Navigate to t1 using selector knob.","Press START once to display power…
  • t10 - Spin Check["Enter Service Mode.","Navigate to t10 using selector knob.","Press START to initiate test.","Pump…
  • t16 Bulk Pumps Test["Enter Service Test Mode.","Scroll to t16.","Press ENTER
  • t17 Bulk Sensors Test["Enter Service Test Mode.","Scroll to t17.","Press ENTER
  • t19 Bulk Manual Priming["Enter Service Test Mode.","Scroll to t19.","Press ENTER
  • t2 - Error Codes["Enter Service Mode.","Navigate to t2 using selector knob.","Press START to display most recent…
  • t20 Bulk Primed Status["Enter Service Test Mode.","Scroll to t20.","Press ENTER
  • t3 - Button/Pad Check["Enter Service Mode.","Navigate to t3 using selector knob.","Press START to initiate test.","Press…
  • t4 - Inlet Valve & Pressure Sensor Check["Enter Service Mode.","Navigate to t4 using selector knob.","Press START to initiate test.","Each…
  • t5 - Heater/Thermistor Test["Enter Service Mode.","Navigate to t5 using selector knob.","Press START to initiate test.","Tub…
  • t6 - Pump Check["Enter Service Mode.","Navigate to t6 using selector knob.","Press START to initiate test.","Pump…
  • t7 - Alpha Check (Tidal Wave Wash)["Enter Service Mode.","Navigate to t7 using selector knob.","Press START to initiate test.","Tub…
  • t8 - Agitate-1 Check (Centrifusion Wash)["Enter Service Mode.","Navigate to t8 using selector knob.","Press START to initiate test.","Tub…
  • t9 - Agitate-2 Check (Infusor Wash)["Enter Service Mode.","Navigate to t9 using selector knob.","Press START to initiate…
  • Troubleshooting ModeFrom Home Screen, press START/STOP and MY CYCLES simultaneously for 3 seconds, then press…

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