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Error code reference

GE Washer Error Code Thermistor

Control cannot detect the ATC thermistor; ATC is disabled and defaults to pre-programmed fill temperature settings.

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What the Thermistor error code actually means

Your GE washer has lost contact with the sensor that monitors water temperature, so it can no longer automatically adjust the hot and cold water mix to reach the right temperature. The washer will still run, but it will use a fixed water temperature instead of the one you selected. A technician will need to test the sensor and the wiring connected to it to find out what failed.

Diagnostic procedure

The full Thermistor procedure

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1
First diagnostic step
Check thermistor resistance at control board connector J12 (should be 50K ohms at 77°F); check wiring.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Thermistor

Ranked by how often they cause this code
  1. 1Failed ATC Thermistor
  2. 2Loose or Disconnected Connector at J12
  3. 3Damaged Wiring Harness
  4. 4Corroded or Oxidized Connector Pins
  5. 5Faulty Control Board

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Questions people ask about Thermistor

What does Thermistor mean on a GE washer?
The Thermistor error means the control board cannot detect the Automatic Temperature Control (ATC) thermistor, which is the sensor responsible for monitoring incoming water temperature. Without a valid signal from this sensor, the ATC system is disabled and the washer reverts to fixed, pre-programmed fill temperatures instead of dynamically adjusting the water mix. The washer will continue to operate, but the actual water temperature may not match your selected setting. Testing resistance at control board connector J12 is the first step in diagnosing the fault.
Will resetting my GE washer clear the Thermistor error?
A power reset may temporarily clear the error code, but if the underlying cause is a failed thermistor, damaged wiring, or a loose connector, the fault will return as soon as the control attempts to read the sensor again. A reset is useful for confirming whether the fault is intermittent, but it is not a fix. The thermistor circuit needs to be diagnosed and repaired for the error to go away permanently.
How much does it cost to fix the Thermistor error on a GE washer?
Repair costs vary depending on the failed component. A replacement ATC thermistor is generally an inexpensive part, and total repair costs including labor typically range from around $75 to $175 if the thermistor is the only issue. If the control board needs to be replaced, costs can range from $200 to $400 or more depending on the board and labor rates in your area. Having a technician diagnose the fault before ordering parts helps avoid unnecessary expenses.
Can I still use my GE washer when the Thermistor error is active?
Yes, the washer will still run when this error is present. However, because the ATC system is disabled, the machine cannot precisely control water temperature, so the water entering the drum may be hotter or cooler than the cycle you selected. For temperature-sensitive loads such as delicates or heavily soiled items, results may be inconsistent until the fault is repaired.
Is the Thermistor error on a GE washer dangerous?
This fault is not a safety hazard in the same way as electrical shorts or structural failures. The washer defaults to pre-programmed fill temperatures rather than shutting down, so there is no risk of overheating or flooding caused by this specific error. That said, incorrect water temperatures can damage certain fabrics or reduce cleaning effectiveness, so the issue should be addressed in a timely manner.

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