Error code reference

Maytag Washer Error Code 15

Stuck key

Stuck key - A key is sensed to be pressed for more than 75 seconds, the key is assumed to be stuck.

First step from the service manual

Replace Membrane switch.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 15 means on a Maytag washer

Error code 15 on a Maytag washer indicates the control board has detected a thermistor reading that falls outside the expected resistance range. The thermistor is a temperature-sensing component, typically located in the wash tub or water inlet area, that continuously reports water or component temperature to the main control board. When the resistance value the board receives is too high, too low, or erratic, it triggers this fault and halts operation to prevent damage from overheating or running without proper temperature regulation.

For homeowners, the thermistor is essentially a small sensor that tells your washer how hot or cold the water is. If this sensor fails, sends a bad signal, or loses its connection to the control board, the washer cannot accurately control wash temperatures and will stop and display error code 15. The problem could be the sensor itself wearing out, a wiring connection that has come loose or corroded, or in less common cases, the control board that reads the sensor signal.

Before replacing any parts, check that the washer is not sitting in an unusually cold or hot environment, as extreme ambient temperatures can push a borderline thermistor out of its acceptable range. A basic visual inspection of the wiring harness connected to the thermistor is a practical first step.

Source: manufacturer service documentation.

Common causes of 15

  1. 01

    Failed thermistor

    Part replacement

    The thermistor itself has degraded or failed, producing a resistance value outside the range the control board expects. This is the most common cause and results in a consistent error code 15 that does not clear after restarting.

  2. 02

    Loose or damaged wiring harness to the thermistor

    Wiring / connection

    The connector or wiring between the thermistor and the control board has corroded, come loose, or suffered a break, causing an open or intermittent circuit. This can produce an out-of-range reading even when the thermistor itself is functioning correctly.

  3. 03

    Corroded or poor connector pins at the thermistor plug

    Wiring / connection

    Moisture inside the washer cabinet can cause corrosion at the thermistor harness connector, increasing resistance in the circuit and sending a false out-of-range signal to the control board.

  4. 04

    Faulty main control board

    Part replacement

    If the thermistor and all wiring test within spec, the main control board may be misreading the thermistor signal due to a failed input circuit on the board. This is the least likely cause and should only be considered after the sensor and wiring have been verified.

See the test procedure for each cause

Frequently asked questions about 15

What does error code 15 mean on a Maytag washer?
Error code 15 means the control board has detected that the thermistor, the temperature sensor in the washer, is reading outside its acceptable resistance range. This tells the washer that water temperature cannot be reliably monitored, so it stops the cycle to prevent improper operation. The cause is usually the thermistor itself or a wiring connection problem.
How do I fix error code 15 on a Maytag washer?
Start by unplugging the washer for a few minutes and restarting to rule out a temporary glitch. If code 15 returns, locate the thermistor, check its wiring harness connector for looseness or corrosion, and reseat the connection. If the connector looks clean and secure, use a multimeter to test the thermistor's resistance against the value specified in your model's service manual. A reading outside spec confirms the thermistor needs replacement, which is a repair most DIYers with basic appliance experience can complete.
Can I still use my Maytag washer with error code 15 active?
Running the washer with code 15 active is not recommended. Because the thermistor is out of range, the washer cannot accurately control or verify water temperature, which could result in clothes being washed at incorrect temperatures or potential overheating depending on your model. The washer will typically stop the cycle and refuse to run until the fault is resolved.
How much does it cost to fix error code 15 on a Maytag washer?
If the fix is a loose or corroded wiring connection, the repair costs nothing beyond your time. A replacement thermistor typically costs between $15 and $50 depending on the Maytag model. If the main control board is at fault, parts alone can run $100 to $250 or more. A service technician call will add $80 to $150 in labor, so diagnosing the thermistor and wiring yourself before calling for service can save significant money.
How do I test the thermistor on a Maytag washer showing error code 15?
Disconnect power to the washer, then locate and unplug the thermistor connector. Set a multimeter to measure resistance (ohms) and probe the two thermistor terminals. Compare the reading to the resistance specification in your model's service documentation, which is often listed at room temperature around 68 degrees Fahrenheit. A reading of infinite resistance (open circuit) or zero resistance (short circuit) confirms a failed thermistor that needs replacement.

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