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Error code reference

Maytag Washer Error Code 23

Door is locked at start of cycle

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What the 23 error code actually means

Your Maytag washer is showing error code 23 because the door lock is stuck in the locked position when you try to start a wash cycle. The washer expects the door lock to be open and ready before beginning, and something is preventing it from recognizing that. You may not be able to open the door or start any cycle until this is resolved.

Diagnostic procedure

The full 23 procedure

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1
First diagnostic step
Go to 'Will not Unlock' troubleshooting.
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Most common causes of 23

Ranked by how often they cause this code
  1. 1Failed door lock assembly stuck in locked position
  2. 2Welded or fused door lock switch contacts
  3. 3Wiring harness fault between door lock and control board
  4. 4Control board misreading door lock input

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Questions people ask about 23

What does 23 mean on a Maytag washer?
Error code 23 means the door lock is detected in a locked state at the moment you try to start a wash cycle. The washer expects the door lock to be in the unlocked position before a new cycle can begin. When the control board sees a locked signal instead, it throws this fault code and stops the cycle from starting. Diagnosing this code follows the 'Will not Unlock' troubleshooting path.
Will resetting my Maytag washer clear error code 23?
A reset may temporarily clear the code from the display, but it will not fix the underlying problem causing the fault. If the door lock assembly is physically stuck or has failed electrically, the code will return as soon as you attempt to start another cycle. A proper repair of the lock mechanism or related wiring is needed to resolve the error permanently.
How much does it cost to repair error code 23 on a Maytag washer?
If the repair requires a new door lock assembly, parts typically range from around $30 to $80 depending on the specific model, with professional labor adding $100 to $200 or more depending on your location and service provider. If the issue is only a loose or damaged wiring connection, the cost may be limited to a service call fee. Diagnosing the root cause first will give you a clearer picture of the total repair expense.
How do I fix error code 23 on my Maytag washer?
Start by following the 'Will not Unlock' troubleshooting steps outlined for your model. Check the door lock assembly for mechanical binding or seized components, inspect the wiring harness for damage or loose connections, and test the door lock switch contacts for continuity. If the lock assembly is confirmed to be failed in the locked position, replacing it is typically the fix.
Is it safe to use my Maytag washer when error code 23 is showing?
You should not attempt to force the washer to operate while error code 23 is active. The fault indicates a door lock problem, and a malfunctioning door lock can pose a safety risk by either trapping laundry inside or failing to secure the door properly during a cycle. Address the door lock issue before resuming normal use.

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