mypros+
Error code reference

Maytag Washer Error Code 62

Unlock problem

Maytag codesMaytag washer codes

Unlock problem - unlock conditions are not present.

First step from the service manual

Refer to 'Does not unlock' troubleshooting.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for 62.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What 62 means on a Maytag washer

Error code 62 on a Maytag washer indicates an unlock problem, specifically that the conditions required to unlock the door lid or door latch have not been met. This code is tied to the door lock/unlock mechanism, which is controlled by the machine control board in coordination with the lid lock assembly. The control board monitors signals from the lock actuator and lid switch to confirm that the door has physically transitioned from a locked state to an unlocked state. When the expected unlock confirmation signal is absent or incorrect, the board logs error 62.

The most common trigger is a failed lid lock assembly, where the solenoid or actuator responsible for releasing the locking mechanism does not actuate properly. This can occur due to mechanical wear, a broken actuator tab, or an electrical failure within the lock unit itself. Wiring harness issues between the control board and the lid lock, such as loose connectors or damaged wires, can also prevent the unlock signal from completing the circuit correctly.

Diagnosing this code should begin with the 'Does not unlock' troubleshooting pathway, which walks through checking the lid lock assembly, associated wiring, and the control board outputs. Technicians should inspect the lock assembly for physical damage, verify continuity through the harness, and confirm that the control board is sending the appropriate voltage signal to trigger the unlock cycle. If the board is outputting correctly but the lock fails to respond, the lid lock assembly is the likely failed component.

Source: manufacturer service documentation.

Common causes of 62

  1. 01

    Failed lid lock assembly

    Part replacement

    The lid lock actuator or solenoid inside the lock unit may have worn out or broken, preventing it from physically releasing the lock. Inspect the assembly for broken tabs, burnt contacts, or a solenoid that does not click when powered.

  2. 02

    Wiring harness fault

    Wiring / connection

    A loose connector, corroded terminal, or damaged wire between the control board and the lid lock assembly can interrupt the unlock signal. Check all connectors at both ends of the harness for fit and condition.

  3. 03

    Lid lock switch failure

    Part replacement

    The switch within the lid lock assembly that confirms the unlocked position may have failed open or closed, sending an incorrect or absent signal to the control board. Testing for proper continuity in the unlocked position can confirm this.

  4. 04

    Control board output failure

    Part replacement

    If the machine control board is not sending the correct voltage signal to trigger the unlock sequence, the lock assembly will never attempt to release. This is less common but should be checked after ruling out the lock assembly and wiring.

  5. 05

    Mechanical obstruction at the lid

    Wiring / connection

    Physical debris, a warped lid, or a misaligned strike can prevent the lock mechanism from fully transitioning to the unlocked position even when the electrical components are functioning. Inspect the lid, strike, and lock housing for alignment and obstructions.

See the test procedure for each cause

Frequently asked questions about 62

What does 62 mean on a Maytag washer?
Error code 62 on a Maytag washer means the machine attempted to unlock the door or lid but could not confirm that the unlock conditions were met. The control board monitors the lid lock assembly for a confirmation signal after issuing an unlock command, and if that signal is absent, it logs this code. The most likely causes are a failed lid lock assembly, a wiring fault, or a problem with the lock's internal switch.
Can I fix error code 62 on my Maytag washer myself?
Some causes of error code 62 are DIY-friendly, such as reseating a loose wiring connector or clearing a physical obstruction around the lid strike. However, replacing the lid lock assembly or diagnosing control board issues requires basic electrical testing skills and comfort working with appliance components. If you are not experienced with continuity testing or handling live appliance circuits, a qualified technician is the safer choice.
Is it safe to use my Maytag washer when error code 62 is showing?
You should not continue using the washer while error code 62 is active. If the lid lock is malfunctioning, the machine may not be able to properly secure or release the lid, which can be a safety concern during high-speed spin cycles. Resolve the underlying fault before running additional cycles.
Will resetting my Maytag washer clear error code 62?
A reset may temporarily clear the code, but it will return if the underlying fault with the lid lock system has not been repaired. To reset, unplug the washer for one to two minutes and plug it back in. If the error reappears when you attempt a cycle, the lid lock assembly, wiring, or control board needs further diagnosis and repair.
How much does it cost to repair error code 62 on a Maytag washer?
Repair costs depend on the failed component. A replacement lid lock assembly typically ranges from roughly $30 to $80 in parts alone. If professional labor is needed, total repair costs including diagnosis and installation can range from $100 to $250 or more depending on your location and service rates. Control board replacement is on the higher end of that range and may affect whether repair is cost-effective compared to replacement.

Related Maytag washer codes

All Maytag washer codes
View all 404 Maytag washer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass