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Error code reference

Maytag Washer Error Code FAE1

Shipping bolts are still installed.

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What the FAE1 error code actually means

Your Maytag washer is showing this code because the shipping bolts, which are metal fasteners used to lock the drum in place during delivery, were never removed before running the machine. These bolts need to come out before the washer can operate safely. Once you remove them from the back of the washer, the error should go away and the machine should work normally.

Diagnostic procedure

The full FAE1 procedure

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1
First diagnostic step
Remove shipping bolts and spacers.
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Most common causes of FAE1

Ranked by how often they cause this code
  1. 1Shipping bolts left installed after delivery
  2. 2Only some shipping bolts removed
  3. 3Shipping bolts reinstalled without full removal of spacers
  4. 4Damaged or missing bolt hole covers

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Questions people ask about FAE1

What does FAE1 mean on a Maytag washer?
The FAE1 code means the washer has detected that its shipping bolts and spacers are still installed. These bolts secure the drum during transport and must be removed before the machine can run. The washer will not operate normally until all shipping hardware has been taken out from the rear of the unit.
Is it safe to run my Maytag washer with the FAE1 code showing?
No, it is not safe to run the washer while the FAE1 code is active. Operating the machine with shipping bolts installed prevents the drum from moving on its suspension system, which can cause severe vibration, loud banging noises, and physical damage to internal components including the suspension springs, drum bearings, and motor.
How much does it cost to fix a Maytag washer showing the FAE1 code?
In most cases, fixing the FAE1 error costs nothing because it only requires removing the shipping bolts, which is a tool-minimal task the owner can perform. If you hire a technician to perform this step, expect a service call fee in the range of $75 to $150. If the machine was run with the bolts in place and internal components were damaged, repair costs could be higher depending on what was affected.
How do I fix the FAE1 error on my Maytag washer?
To fix the FAE1 error, locate the shipping bolts on the rear panel of the washer and remove all of them along with any plastic spacers. Most Maytag washers have 3 to 4 shipping bolts. Once all hardware is removed, plug in the washer and the code should clear automatically, allowing normal operation to resume.
Will resetting my Maytag washer clear the FAE1 error code?
Resetting the washer will not permanently clear the FAE1 code if the shipping bolts are still in place. The code will return because the underlying condition, restricted drum movement, still exists. The only way to resolve the FAE1 error is to physically remove the shipping bolts and spacers from the rear of the machine.

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