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Error code reference

Samsung Heat Pump Error Code E113

Reverse phase or missing phase detected on 3-phase power.

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What the E113 error code actually means

Your Samsung heat pump is detecting a problem with the electrical power coming into the unit. It runs on a special 3-phase power supply, and either one of those power lines is missing or they are connected in the wrong order. This is an electrical supply issue that needs to be checked by a qualified technician before the system can run safely.

Diagnostic procedure

The full E113 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the 3-phase power voltage at CN82 connector (red~white/white~black/red~black should be approximately 380V).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E113

Ranked by how often they cause this code
  1. 1Missing phase from utility supply
  2. 2Reversed phase sequence on supply wiring
  3. 3Loose or corroded terminal connection
  4. 4Blown supply fuse or tripped breaker
  5. 5Faulty phase detection circuit on control board

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Questions people ask about E113

What does E113 mean on a Samsung heat pump?
E113 indicates that the Samsung heat pump has detected either a reversed phase sequence or a missing phase on the 3-phase power supply. The unit monitors all three power legs to ensure they are present and in the correct rotational order. This fault is triggered to protect the compressor and motors from damage. Voltage at the CN82 connector across all three leg pairs should read approximately 380V.
Is it safe to keep running my heat pump when E113 is displayed?
No, the heat pump will not operate while E113 is active, and you should not attempt to bypass the fault. The phase detection system is a protective feature that prevents the compressor and fan motors from running under damaging electrical conditions. Continuing to force operation could cause serious and costly compressor failure.
How much does it cost to repair an E113 error on a Samsung heat pump?
Repair costs depend on the root cause. If the issue is a reversed phase sequence in the field wiring, the fix is typically just a service call fee, generally in the range of $75 to $200. If a breaker or fuse replacement is needed, add $50 to $150 for parts and labor. A control board replacement, needed only if the phase detection circuit itself has failed, can range from $300 to $700 or more depending on the model and labor rates in your area.
Can I fix E113 myself or do I need a professional?
Diagnosing and correcting 3-phase power issues involves working with high-voltage electrical systems, which carries serious safety risks. A licensed electrician or certified HVAC technician should perform the voltage measurements at CN82 and correct any wiring or supply issues. If the problem is a reversed phase sequence in the field wiring, a technician can swap two of the supply conductors to correct it without replacing any parts.
Will resetting the heat pump clear the E113 error?
A simple power reset will not permanently clear E113 if the underlying phase problem still exists. The control board will re-detect the fault condition as soon as power is restored and the unit attempts to operate. The root cause, whether a missing phase, a blown fuse, or reversed wiring, must be corrected first before the error will clear and stay clear.

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