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Error code reference

Samsung Heat Pump Error Code E207

COND OUT sensor breakaway detected during heating operation based on temperature differential conditions maintained for over 20 minutes.

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What the E207 error code actually means

Your Samsung heat pump has detected that a temperature sensor near the condenser outlet may have come loose from its mounting bracket during heating. The system noticed something was wrong for more than 20 minutes and shut itself down to avoid running incorrectly. A technician will need to check whether the sensor is properly seated or has failed and needs to be replaced.

Diagnostic procedure

The full E207 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if COND OUT sensor and sensor holder are correctly attached; measure resistance value.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E207

Ranked by how often they cause this code
  1. 1Sensor detached from sensor holder
  2. 2Loose or improperly installed sensor holder
  3. 3Failed or out-of-range COND OUT sensor
  4. 4Wiring or connector issue at the sensor
  5. 5Control board misreading sensor signal

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Questions people ask about E207

What does E207 mean on a Samsung heat pump?
E207 indicates that the condenser outlet temperature sensor (COND OUT sensor) has been detected as separated or broken away from its mounting position during heating operation. The system monitors temperature differential conditions and triggers this code when the readings suggest sensor detachment has persisted for more than 20 minutes. The unit will limit or stop heating to prevent operating on faulty sensor data.
Will resetting my Samsung heat pump clear the E207 error?
A reset may temporarily clear the error code, but if the underlying problem with the COND OUT sensor or its holder has not been corrected, the code will return once the unit runs in heating mode for 20 minutes and detects the same fault condition again. The root cause needs to be identified and corrected for the repair to be permanent.
How much does it cost to repair a Samsung heat pump E207 error?
If the fix is simply reseating the sensor in its holder, there may be no parts cost and only a service call fee, which typically ranges from 75 to 150 dollars depending on your location. If the COND OUT sensor needs to be replaced, parts and labor combined generally range from 150 to 400 dollars. A control board replacement, if required, would be at the higher end of the cost spectrum.
How do I fix the E207 error on my Samsung heat pump?
Start by checking whether the COND OUT sensor is fully seated in its sensor holder and that the holder itself is correctly attached to the unit. If the sensor appears secure, measure its resistance value to confirm it is within the expected range for the current temperature. If the sensor has failed or the holder is broken, the affected component will need to be replaced before normal operation can resume.
Is it safe to run my Samsung heat pump while the E207 error is active?
It is not recommended to continue running the unit while E207 is active. The error means the system cannot reliably monitor the condenser outlet temperature, which is essential for safe and efficient heating operation. Running the heat pump without accurate sensor feedback could result in improper refrigerant management or system stress over time.

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