Samsung Washer Error Code 11C

11CSamsung Washer

What this code means

Water level sensor error on the upper washer due to damaged/clogged/folded hose, hose engagement error, faulty internal soldering, disengaged terminal, or main PBA fault.

First step from the service manual

Check the water level sensor terminal connections and contacts.

Next steps: diagnose the root cause

1
Verify the error code is active

Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.

2
Get the full diagnostic procedure

Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.

Start diagnosing 11C on your Samsung washer

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What’s available for Samsung washer models

Access Samsung washer service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.

Related Samsung washer error codes

11EEPROM Fault.11EWater leak abnormal — the water level during the wash or rinse cycle decreases...12EPower S/W abnormal — the contact points were not detached at the time of...13CMotor driving error on the upper washer - washing motor fault, hall sensor...13ECommunication abnormal — abnormal communication between the Main and the...14CWater supply error on the upper washer.14C2Water supply error on the upper washer - cold and warm water supply hoses...14EButton abnormal — a button is being pressed for longer than 1 minute.
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