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Error code reference

Samsung Washer Error Code 11E

Water leak abnormal

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What the 11E error code actually means

Your Samsung washer detected that the water inside the drum dropped to an unexpectedly low level during washing or rinsing, which usually means water is leaking out somewhere it should not be. The machine stopped the cycle to prevent damage or flooding. Try turning the washer off and back on first, then check around and under the machine for any signs of water.

Diagnostic procedure

The full 11E procedure

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1
First diagnostic step
Reset the Power S/W
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Most common causes of 11E

Ranked by how often they cause this code
  1. 1Door boot seal leak
  2. 2Loose or damaged hose connections
  3. 3Faulty or blocked pressure sensor air hose
  4. 4Defective water level pressure sensor
  5. 5Pump or pump housing leak

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Questions people ask about 11E

What does 11E mean on a Samsung washer?
The 11E code means the washer detected an abnormal water leak condition. During the wash or rinse cycle, the control board monitored the water level and found it had dropped below the programmed Reset Water Level. The machine stops the cycle to prevent further issues. This can be caused by an actual leak or by a faulty pressure sensor giving incorrect readings.
How do I fix the 11E error on a Samsung washer?
Start by resetting the power and checking around and under the machine for visible water or moisture. Inspect the door boot seal for tears, check all hose connections for looseness, and examine the drain pump area for drips. If no leak is found, inspect the pressure sensor air hose for kinks or blockages, and consider testing the pressure sensor itself. Replacing any damaged components found during inspection should resolve the error.
How much does it cost to repair a Samsung washer showing the 11E error?
Repair costs vary depending on the cause. If the fix is simply reseating a hose or clearing a blocked pressure sensor air hose, costs may be minimal beyond your time. Replacing a door boot seal typically ranges from around $50 to $150 in parts plus labor if a technician is hired. A pressure sensor or pump replacement can bring total repair costs to the range of $100 to $300 or more depending on your location and service rates.
Will resetting the power clear the 11E error on my Samsung washer?
A power reset is the recommended first step and can clear the code if it was triggered by a temporary sensor fluctuation. Turn the washer off using the power switch, wait a moment, and restart the cycle. If the 11E code returns after the reset, the underlying cause needs to be diagnosed and repaired before the error will stay cleared.
Is it safe to keep using my Samsung washer when it shows 11E?
It is not recommended to continue running the washer while the 11E error is active. If the code is caused by an actual water leak, continuing to run the machine risks water damage to your floor, cabinetry, or the washer itself. Stop the cycle, power off the machine, and inspect for a leak before attempting another wash.

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