Samsung Washer Error Code 13C

13CSamsung Washer

What this code means

Motor driving error on the upper washer - washing motor fault, hall sensor fault, incorrect motor/hall sensor connector connections, rotor and stator fault, or main PCB fault.

First step from the service manual

Check the motor connector terminal connections and contacts.

Next steps: diagnose the root cause

1
Verify the error code is active

Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.

2
Get the full diagnostic procedure

Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.

Start diagnosing 13C on your Samsung washer

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What’s available for Samsung washer models

Access Samsung washer service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.

Related Samsung washer error codes

11EEPROM Fault.11CWater level sensor error on the upper washer due to damaged/clogged/folded...11EWater leak abnormal — the water level during the wash or rinse cycle decreases...12EPower S/W abnormal — the contact points were not detached at the time of...13ECommunication abnormal — abnormal communication between the Main and the...14CWater supply error on the upper washer.14C2Water supply error on the upper washer - cold and warm water supply hoses...14EButton abnormal — a button is being pressed for longer than 1 minute.
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