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Error code reference

Samsung Washer Error Code 14C

Water supply error on the upper washer.

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What the 14C error code actually means

Your Samsung washer is showing a 14C error because it is not getting the water it needs to fill the upper wash compartment. This could be caused by a clogged filter inside the water valve or a problem with the valve itself. Checking your water supply connections and cleaning the valve filter are good first steps before replacing any parts.

Diagnostic procedure

The full 14C procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check resistance of water supply valve and check for foreign material in valve filter.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 14C

Ranked by how often they cause this code
  1. 1Clogged water inlet valve filter
  2. 2Faulty water supply valve solenoid
  3. 3Insufficient household water pressure or closed shutoff valve
  4. 4Kinked or damaged water supply hose
  5. 5Wiring or connection issue at the water valve

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Questions people ask about 14C

What does 14C mean on a Samsung washer?
The 14C error code on a Samsung washer indicates a water supply error specifically affecting the upper washer unit. The machine is not detecting sufficient water entering the upper compartment, which causes the cycle to stop. The most common causes are a clogged inlet valve filter or a faulty water supply valve solenoid. Checking the valve resistance and inspecting the filter for debris are the recommended first diagnostic steps.
Is it safe to use my Samsung washer while it shows a 14C error?
No, the washer will typically halt the cycle when a 14C error is active, and attempting to force the machine to run without resolving the water supply issue is not recommended. Running a wash cycle without proper water supply can leave laundry undercleaned or cause the machine to operate incorrectly. Resolve the underlying cause before resuming normal use.
Will resetting my Samsung washer clear the 14C error code?
A reset may temporarily clear the 14C code from the display, but the error will return if the underlying water supply problem has not been corrected. To permanently resolve the fault, the root cause, whether a clogged filter, a failed valve, low water pressure, or a wiring issue, must be diagnosed and fixed. Resetting without addressing the cause is not a long-term solution.
How do I fix a 14C error on my Samsung washer?
Start by turning off the water supply, disconnecting the inlet hose from the upper washer valve, and removing and cleaning the filter screen inside the valve inlet. If the filter is clear, use a multimeter to test the resistance of the water supply valve solenoid and compare it to the specification for your model. Also confirm that the household shutoff valves are fully open and that water pressure is adequate. If the valve tests out of specification, it will need to be replaced.
How much does it cost to repair a Samsung washer 14C error?
If the fix is simply cleaning a clogged inlet filter, there may be no parts cost at all. If the water supply valve needs to be replaced, parts typically range from roughly $30 to $100 depending on the model, plus labor if a technician performs the repair. Wiring repairs or hose replacements generally fall on the lower end of the cost range.

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