Skip to main contentStart diagnosing 11 on your Samsung washer
What this code means
EEPROM Fault.
First step from the service manual
Go to EEPROM Clear Mode. If display shows 'FAiL', replace Machine Control Board.
Next steps: diagnose the root cause
1
Verify the error code is active
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
2
Get the full diagnostic procedure
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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What’s available for Samsung washer models
Access Samsung washer service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.