Skip to main contentStart diagnosing 13E on your Samsung washer
What this code means
Communication abnormal — abnormal communication between the Main and the Display Micom for longer than 5 seconds or between the Main and the Motor Micom for longer than 7 seconds.
First step from the service manual
The Error will be released when communication is recovered after Restarting.
Next steps: diagnose the root cause
1
Verify the error code is active
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
2
Get the full diagnostic procedure
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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What’s available for Samsung washer models
Access Samsung washer service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.