mypros+
Error code reference

Samsung Washer Error Code 14E

Button abnormal

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 14E error code actually means

Your Samsung washer detected that one of the buttons on the control panel has been held down for more than 1 minute, which it treats as an error. This can happen if something is leaning against the panel, if a button is physically stuck, or if the button itself is faulty. Once the button is released or the obstruction is cleared, the error will go away on its own.

Diagnostic procedure

The full 14E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
The Error will be automatically released when the button is released (from being pressed).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 14E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 14E

Ranked by how often they cause this code
  1. 1Physical obstruction pressing a button
  2. 2Mechanically stuck button
  3. 3Moisture or debris inside the button switch
  4. 4Failed membrane switch or tactile button
  5. 5Faulty main control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 14E

What does 14E mean on a Samsung washer?
The 14E code means the washer detected that a control panel button has been pressed continuously for longer than 1 minute. The washer treats this as an abnormal condition and displays the error to stop normal operation. It can be caused by a stuck button, a physical obstruction against the panel, moisture inside the switch, or a faulty button component. The error clears automatically once the button is released.
Will resetting my Samsung washer clear the 14E error?
A manual reset or power cycle is not required to clear the 14E error. The washer will automatically release the fault code as soon as the affected button is no longer being pressed. If you power cycle the machine without addressing the stuck or obstructed button, the error will likely return right away.
How much does it cost to repair a 14E error on a Samsung washer?
If the fix is simply removing an obstruction or freeing a stuck button, there is no cost involved. If the membrane switch or control panel overlay needs replacement, parts typically range from $30 to $100 depending on the model, plus labor if a technician is needed. A full control board replacement, which is rarely required for this error, can cost between $150 and $350 in parts alone.
How do I fix the 14E error on my Samsung washer?
Start by checking whether anything is physically pressing against the control panel and remove any obstructions. Then press each button individually to see if one feels stuck, and try to free it by pressing it several times. If the panel surface has moisture or residue around any button, clean it carefully with a dry cloth. If the error keeps returning after these steps, the button switch assembly or control panel may need to be replaced.
Is it safe to use my washer while the 14E code is showing?
The washer will not operate normally while the 14E error is active, so attempting to run a cycle is not possible until the fault is cleared. Resolve the button issue first by removing any obstruction or freeing a stuck button. Once the error clears on its own, the washer is safe to use normally.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass