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Error code reference

Samsung Washer Error Code 1AC

Communication error between sub and main PBAs on the upper washer.

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What the 1AC error code actually means

Your Samsung washer has detected that two of its internal control boards are no longer communicating properly with each other. This typically happens because of a loose wire connection or a faulty control board. The washer stops running to protect itself until the issue is resolved.

Diagnostic procedure

The full 1AC procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the sub and main PBAs carefully.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1AC

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring connector
  2. 2Corroded or damaged connector pins
  3. 3Damaged wiring harness
  4. 4Faulty sub PBA
  5. 5Faulty main PBA

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Questions people ask about 1AC

What does 1AC mean on a Samsung washer?
The 1AC code on a Samsung washer indicates a communication error between the sub PBA and the main PBA on the upper washer unit. These two control boards exchange signals to coordinate all washer functions, and when that communication is lost, the machine stops and displays this fault. The error is most often caused by a loose connector, a corroded wiring harness connection, or a failed control board.
Is it safe to keep using my washer when the 1AC code appears?
No, you should not continue running the washer while the 1AC error is active. The error indicates that the two main control boards cannot communicate, which means the machine cannot reliably control its own functions. Running a washer in this state could lead to further component damage or unpredictable operation.
How much does it cost to repair the 1AC error on a Samsung washer?
Repair costs vary depending on the root cause. If the fix is simply reseating a loose connector, there may be no parts cost at all, though a service call can run anywhere from $75 to $150 or more. Replacing a sub PBA or main PBA typically adds $150 to $400 or more in parts, depending on the specific board, plus labor if a technician performs the work.
Can I fix the 1AC error myself?
In many cases, yes. Start by unplugging the washer and inspecting the wiring connectors between the sub and main PBAs for looseness, corrosion, or damaged pins. Firmly reseating connectors and checking the harness for physical damage are straightforward tasks for a confident DIYer. If the connectors and wiring appear fine, replacing a control board is more involved and may require a technician.
Will resetting the washer clear the 1AC error?
A power reset, done by unplugging the washer for a few minutes and plugging it back in, may temporarily clear the code if the communication fault was caused by a transient signal issue. However, if the underlying cause is a loose connector, corroded pin, damaged harness, or failed board, the error will return. A reset alone is not a repair.

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