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Error code reference

Samsung Washer Error Code 1AC4

Communication error between WiFi module and main PBA on the upper washer.

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What the 1AC4 error code actually means

Your Samsung washer is having trouble with internal communication between its WiFi module and the main control board on the upper washer. This usually means a connection is loose or a component involved in the wireless features has failed. The washer may still run basic cycles, but smart features like remote control or app connectivity could be affected.

Diagnostic procedure

The full 1AC4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the WiFi module and main PBA carefully.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1AC4

Ranked by how often they cause this code
  1. 1Loose or disconnected connector
  2. 2Corroded or damaged connector pins
  3. 3Faulty WiFi module
  4. 4Defective main PBA
  5. 5Firmware incompatibility between modules

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Questions people ask about 1AC4

What does 1AC4 mean on a Samsung washer?
The 1AC4 code signals a communication error between the WiFi module and the main PBA on the upper washer. This means the two components are not successfully exchanging data, which can disrupt smart features and remote connectivity. The issue is most commonly caused by a loose connector between the two components.
Will resetting my Samsung washer clear the 1AC4 error?
A reset may temporarily clear the error code, but if the underlying connection or component issue is not resolved, the code will return. Resetting is worth trying after reseating the connector, but it is not a permanent fix on its own. Address the root cause before relying on a reset.
How much does it cost to repair the 1AC4 error on a Samsung washer?
If only a connector reseating is needed, there may be no parts cost, though a service call fee typically runs in the range of $75 to $150. If the WiFi module requires replacement, parts and labor combined can range from $150 to $350 depending on location and part availability. Main PBA replacement is the most expensive scenario, often ranging from $250 to $500 or more.
Can I fix the 1AC4 error myself?
In many cases, yes. The first step is to check and reseat the connector between the WiFi module and the main PBA, which requires accessing the washer's control area. If the connector is secure and undamaged but the error persists, component replacement becomes necessary and may be better handled by a qualified technician.
Is the 1AC4 error dangerous or can I keep using my washer?
The 1AC4 error relates specifically to the WiFi communication system and is not typically a safety hazard. Basic wash cycles may continue to function normally even while this code is active. However, operating the machine with a confirmed electrical or board-level fault for an extended period is not recommended without diagnosis.

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