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Error code reference

Samsung Washer Error Code 1DC4

Upper washer inner door open error.

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What the 1DC4 error code actually means

Your Samsung washer is detecting that the small upper drum's inner door is not fully closed. Try firmly closing the upper door until it clicks, then press START/PAUSE to resume. If the error comes back even when the door seems shut, a part inside the door latch or switch may need to be replaced.

Diagnostic procedure

The full 1DC4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check inner door in upper washer; close the door and press START/PAUSE button.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1DC4

Ranked by how often they cause this code
  1. 1Door not fully latched
  2. 2Worn or broken door latch assembly
  3. 3Faulty door switch
  4. 4Damaged or loose wiring to door switch
  5. 5Obstruction preventing full door closure

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Questions people ask about 1DC4

What does 1DC4 mean on a Samsung washer?
The 1DC4 code means the upper washer's inner door is detected as open or not properly latched. Samsung's dual-drum washer models use a separate door switch on the upper unit to confirm closure before allowing operation. The machine will not run the upper drum until this condition is resolved.
Will resetting my Samsung washer clear the 1DC4 error?
A power reset by unplugging the washer for a few minutes may temporarily clear the displayed code, but if the underlying cause is a faulty latch or door switch, the error will return as soon as you attempt to start a cycle. The root cause must be addressed for the fix to be permanent.
How much does it cost to repair a 1DC4 error on a Samsung washer?
If the fix is simply closing the door properly, there is no cost. If the door latch assembly or door switch needs replacement, parts typically range from $15 to $60 depending on the component. Adding professional labor for diagnosis and installation can bring the total repair cost to somewhere between $100 and $250.
How do I fix the 1DC4 error on my Samsung washer?
Start by firmly closing the upper inner door until it clicks, then press the START/PAUSE button. If the error persists, check for obstructions in the door frame or gasket. If the door appears to close correctly but the code returns, the door latch assembly or door switch may need to be inspected and possibly replaced.
Is it safe to use my Samsung washer while the 1DC4 error is active?
The upper washer unit will not operate while this error is active, which is a safety measure to prevent the machine from running with an open door. The lower drum may still function depending on your model. Do not attempt to bypass the door switch, as operating with an unsecured door is a safety hazard.

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