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Error code reference

Samsung Washer Error Code 1UB

Unbalance error on the upper washer

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What the 1UB error code actually means

The 1UB code means the clothes in the upper washer drum are bunched up on one side, causing the machine to shake too much during spinning. The washer stopped itself to avoid damage. To fix it, pause the wash, open the door, and spread the laundry out more evenly, then restart.

Diagnostic procedure

The full 1UB procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the type of laundry; press pause, reposition the load or remove a few items, press start to continue.
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Most common causes of 1UB

Ranked by how often they cause this code
  1. 1Unevenly distributed laundry
  2. 2Washing a single bulky item
  3. 3Overloaded upper drum
  4. 4Worn or damaged suspension components
  5. 5Faulty balance or vibration sensor

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Questions people ask about 1UB

What does 1UB mean on a Samsung washer?
The 1UB code on a Samsung washer signals an unbalanced load in the upper washer drum. The machine detected that the laundry is unevenly distributed and stopped the spin cycle to prevent damage from excessive vibration. Redistributing the load inside the upper drum and restarting the cycle is the first step to clear the error.
Is it safe to keep using my Samsung washer when the 1UB code appears?
The machine has already stopped the cycle automatically, which means it is safe in the sense that the washer protected itself from further stress. You should not attempt to force the spin cycle to continue while the load is still unbalanced, as repeated unbalanced spins over time can accelerate wear on drum bearings and suspension components. Fixing the load distribution before restarting is the right approach.
How much does it cost to repair a Samsung washer with a recurring 1UB error?
If the 1UB error is caused by laundry habits rather than a mechanical fault, there is no repair cost involved. If a technician finds that suspension components such as dampers or springs need replacement, parts and labor costs typically range from around $100 to $300 depending on the specific parts needed and local labor rates. A faulty balance sensor replacement would fall in a similar range.
How do I fix the 1UB error on my Samsung washer?
Press the pause button and open the upper drum door. Reach in and spread the laundry evenly around the drum, making sure no items are bunched together on one side. If the drum feels heavily loaded, remove a few items and run a smaller load. Once the load is balanced, press start to resume the cycle.
Will resetting my Samsung washer clear the 1UB error code?
A simple power reset may temporarily clear the error display, but if the underlying load imbalance has not been corrected, the code will return once the drum reaches spin speed again. The reliable fix is to reposition or reduce the laundry in the upper drum before restarting rather than relying on a reset alone.

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