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Error code reference

Samsung Washer Error Code 8CA4

MEMS sensor could be faulty.

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What the 8CA4 error code actually means

Your Samsung washer has detected a problem with a small internal sensor that helps the machine monitor drum movement and balance. This sensor may have failed or lost its connection to the washer's main circuit board. A technician will need to inspect and likely replace a circuit board component to fix this issue.

Diagnostic procedure

The full 8CA4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Replace MEMS PBA if there is external Mems PBA; replace Main PBA if there is no external Mems PBA.
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Most common causes of 8CA4

Ranked by how often they cause this code
  1. 1Failed external MEMS PBA
  2. 2Failed main PBA with integrated MEMS sensor
  3. 3Loose or damaged wiring between MEMS PBA and main board
  4. 4Vibration-induced solder joint failure

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Questions people ask about 8CA4

What does 8CA4 mean on a Samsung washer?
The 8CA4 code indicates that the washer's control system has detected a fault with the MEMS (Micro-Electro-Mechanical Systems) sensor. This sensor monitors drum motion and vibration during operation. The fault may originate from a dedicated external MEMS PBA or from the main control board, depending on the model.
Is it safe to use my Samsung washer when 8CA4 is showing?
The MEMS sensor contributes to drum balance and spin cycle management, so continuing to run the washer with this fault active is not recommended. The machine may interrupt cycles unexpectedly or perform poorly during the spin phase. It is best to discontinue use until the fault is resolved.
Will resetting my Samsung washer clear the 8CA4 error code?
A power reset may temporarily clear the code, but it will return if the underlying MEMS sensor fault is still present. Because this error points to a hardware failure in the sensor or its board, a reset alone will not resolve the problem. The appropriate PBA will need to be inspected and replaced to permanently clear the fault.
Can I fix the 8CA4 error myself?
Resolving this error requires identifying whether your model has a separate external MEMS PBA or integrates the MEMS sensor into the main board. If you are comfortable working with appliance circuit boards and can safely access the internal components, replacing the appropriate board is the recommended fix. However, many homeowners prefer to have a qualified technician handle PCB replacements to avoid further damage.
How much does it cost to fix a Samsung washer 8CA4 error?
Repair costs depend on whether your model requires an external MEMS PBA replacement or a full main PBA replacement. An external MEMS PBA is typically a smaller, less expensive board, so parts and labor costs will be lower compared to a full main board replacement. You can expect to pay anywhere from $100 to $350 or more depending on the specific part needed and local labor rates.

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