Samsung Washer Error Code 9E1/9E2

The 9E1 code means the washer has detected voltage coming into the machine that is too high, while 9E2 means the voltage is too low. Both codes cause the washer to stop operation to protect its components. The issue is often related to the home's electrical supply rather than a defect in the washer itself.

No, you should not continue using the washer while this error is active. The code indicates that the voltage supply is outside safe operating limits, and running the machine under those conditions could damage the motor, control board, or other electrical components. Wait until the underlying power issue is resolved before running a cycle.

A reset by unplugging the washer and restarting it may clear the code if the voltage issue was temporary, such as a brief utility fluctuation. However, if the underlying cause is still present, the code will return once the machine attempts to run again. A successful reset that holds is a good sign the problem has resolved, but a recurring code requires further diagnosis.

Start by unplugging the washer, waiting about a minute, and restarting it. Make sure the washer is plugged directly into a wall outlet and not into an extension cord. If the code returns after restarting, check whether other large appliances on the same circuit are running, and contact Samsung customer service if the problem continues.

If the cause is an external electrical issue such as a faulty outlet or circuit problem, repair costs through an electrician typically range from $75 to $250 depending on the work needed. If the washer's control board requires replacement, parts and labor costs can range from $150 to $400 or more. In many cases, no parts are needed if the issue is traced to the home's power supply.