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Error code reference

Samsung Washer Error Code Auto-off error

Power does not turn off despite 3 power-off trials by program.

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What the Auto-off error error code actually means

Your Samsung washer tried to turn itself off three times but could not shut down properly, so it triggered this error to let you know something is wrong with the power control system. The only button that will respond right now is the POWER button. This is not a normal cycle error and will require inspection of the washer's internal electronics to resolve.

Diagnostic procedure

The full Auto-off error procedure

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1
First diagnostic step
Press the POWER button. No other buttons work.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Auto-off error

Ranked by how often they cause this code
  1. 1Faulty main control board power relay
  2. 2Defective main control board (PCB)
  3. 3Wiring harness short or connection fault
  4. 4Power supply board fault
  5. 5Intermittent grounding issue

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Questions people ask about Auto-off error

What does Auto-off error mean on a Samsung washer?
The Auto-off error means the washer's control board attempted to shut the machine off three times through its programmed sequence, but the unit failed to power down each time. This indicates a fault in the power control circuit, most commonly involving the power relay on the main control board. When this error is active, only the POWER button remains functional. It is not a cycle or sensor error but a power system fault that requires component-level inspection.
Is it safe to use my Samsung washer when the Auto-off error is showing?
The washer should not be run with an active Auto-off error. Since the machine failed to power down as commanded, running additional cycles before the fault is resolved could pose a safety risk or lead to further damage to the control system. Pressing the POWER button to attempt shutdown is the recommended first step, and the unit should remain unplugged until the fault is diagnosed and repaired.
How much does it cost to repair the Auto-off error on a Samsung washer?
Repair costs vary depending on the root cause. Wiring repairs or connector replacements are typically on the lower end, often in the range of $75 to $150 for a service call plus parts. Replacing the main control board is more expensive, generally ranging from $150 to $350 or more depending on the model and labor rates in your area. Getting a diagnostic from a technician before ordering parts is recommended to avoid unnecessary expenses.
Can I fix the Auto-off error on my Samsung washer myself?
Some basic checks, such as inspecting the wiring harness for visible damage or loose connectors, can be done without specialized tools. However, diagnosing and replacing a faulty relay or main control board requires comfort with electronics and appliance disassembly. If you are not experienced with internal appliance repair, calling a qualified technician is the safer approach.
Will resetting my Samsung washer clear the Auto-off error?
A basic reset, such as unplugging the washer for several minutes and plugging it back in, may temporarily clear the error if it was caused by a transient software or power glitch. However, if the underlying hardware fault, such as a stuck relay or damaged control board, is still present, the error will return. A persistent Auto-off error requires physical inspection and likely part replacement.

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