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Error code reference

Samsung Washer Error Code dE/dE1

The washer did not properly lock the door.

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What the dE/dE1 error code actually means

Your Samsung washer is showing this code because it cannot confirm that the door is securely locked before starting a wash cycle. Try pushing the door firmly shut and restarting the machine. If the error keeps coming back, there may be a problem with the door latch or lock mechanism that needs further inspection or repair.

Diagnostic procedure

The full dE/dE1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Make sure the door is firmly closed. Restart the washer. If the code reappears, call customer service.
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Most common causes of dE/dE1

Ranked by how often they cause this code
  1. 1Door not fully closed
  2. 2Faulty door lock assembly
  3. 3Damaged or loose wiring harness
  4. 4Worn or misaligned door hinge
  5. 5Control board failure

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Questions people ask about dE/dE1

What does dE/dE1 mean on a Samsung washer?
The dE or dE1 error code means the washer detected that the door did not properly lock before or during a cycle. The control board monitors a signal from the door lock assembly to confirm the door is secured, and this code appears when that confirmation is missing. The washer will not run while this error is active as a safety precaution.
Will resetting my Samsung washer clear the dE/dE1 error?
A reset can clear the code temporarily, but if the underlying cause is not addressed the error will return when you start another cycle. To reset, unplug the washer for about 60 seconds and plug it back in. If the code reappears, the door lock mechanism or related components need to be inspected.
How much does it cost to repair a Samsung washer dE/dE1 error?
If the fix requires only repositioning clothing or closing the door properly, there is no cost. Replacing a door lock assembly typically costs between $20 and $80 for the part, with professional labor adding $75 to $150 depending on your location. Control board replacement, if needed, is significantly more expensive and generally ranges from $150 to $350 or more for parts and labor.
How do I fix the dE or dE1 error code on my Samsung washer?
Start by making sure the door is completely free of obstructions and push it firmly shut, then restart the washer. If the code returns, inspect the door lock assembly and the wiring harness leading to it for damage or loose connections. A door lock assembly that has failed mechanically or electrically will need to be replaced to resolve the error.
Is it safe to use my Samsung washer when it shows a dE or dE1 error?
No. The washer is designed to prevent operation when the door lock cannot be confirmed, and you should not attempt to bypass this safety feature. Running a washer with an unsecured door risks water leakage and potential injury. Address the door lock issue before resuming normal use.

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