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Error code reference

Samsung Washer Error Code Drain error

Water level does not decrease to the reset point within 6 minutes from draining water.

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What the Drain error error code actually means

Your Samsung washer tried to drain the water out but could not get it all out within 6 minutes, so it stopped and showed this error. This usually means something is clogged or blocked in the drain system, such as a filter, hose, or pump. Pressing any button other than POWER will not work until the machine is turned off and the problem is addressed.

Diagnostic procedure

The full Drain error procedure

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1
First diagnostic step
Press the POWER button. No other buttons work.
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Most common causes of Drain error

Ranked by how often they cause this code
  1. 1Clogged pump filter
  2. 2Blocked or kinked drain hose
  3. 3Failed drain pump motor
  4. 4Faulty pressure sensor
  5. 5Drain standpipe height out of range

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Questions people ask about Drain error

What does Drain error mean on a Samsung washer?
The drain error on a Samsung washer means the machine could not reduce the water level in the drum to the required reset point within 6 minutes of starting the drain cycle. The control board monitors the water level through the pressure sensor and stops the cycle when drainage takes too long. This is typically caused by a clog in the pump filter, a blocked drain hose, or a failed drain pump. When the error is active, only the POWER button will function.
Will resetting my Samsung washer clear the drain error?
Pressing the POWER button will reset the display, but if the underlying drainage problem is not fixed, the error will return as soon as the machine attempts to drain again. A reset alone does not resolve a physical clog, a failed pump, or a faulty sensor. The root cause must be identified and corrected before the washer can complete a normal cycle.
How much does it cost to repair a Samsung washer drain error?
If the fix is simply cleaning the pump filter or adjusting the drain hose, there is no parts cost involved and you can do it yourself in under 30 minutes. If the drain pump motor has failed, replacement parts typically range from $30 to $80 depending on the model, with professional labor adding $100 to $200 more. A faulty pressure sensor is generally less expensive to replace than a pump, with parts in the $15 to $50 range.
Can I fix a Samsung washer drain error myself?
Many drain errors can be resolved without a technician. Start by powering off the machine, then locate and clean the pump filter at the lower front of the washer, which is the most common cause. Also check the drain hose for kinks or blockages and confirm it is installed at the correct height. If cleaning the filter and hose does not resolve the issue, the drain pump or pressure sensor may need professional testing or replacement.
Is it safe to leave clothes in the washer when a drain error occurs?
If water remains in the drum when the error appears, clothes should be removed as soon as possible to prevent mildew and odor. You may need to manually drain the machine using the drain hose or the pump filter access point before removing items. Leaving wet laundry sitting in standing water for an extended period can cause fabric damage and unpleasant odors.

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