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Error code reference

Samsung Washer Error Code Hr

Heater Error (Heater Relay)-short or disconnected wire to heater circuit, tub contacting heater, frozen water in tub, no water, or temperatures above…

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What the Hr error code actually means

The Hr error means your Samsung washer detected a problem with the internal heating system, such as a wiring issue, a broken heating element, or an unsafe temperature level. The washer stopped the cycle as a safety precaution. A technician will need to inspect the heater wiring and components to find the root cause.

Diagnostic procedure

The full Hr procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the wiring harness to the heater. Check for a short or disconnected wire to the heater circuit. Check if the tub is contacting the heater or if water is frozen/absent.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Hr

Ranked by how often they cause this code
  1. 1Wiring harness short or disconnection
  2. 2Faulty steam heater element
  3. 3PBA relay malfunction
  4. 4Tub contacting the heater
  5. 5No water in tub or frozen water

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Questions people ask about Hr

What does Hr mean on a Samsung washer?
The Hr code stands for Heater Error and points to a problem in the washer's heater relay circuit. It can be caused by a wiring fault, a failed heater element, a malfunctioning PBA relay, or an unsafe condition such as no water, frozen water, or the tub physically contacting the heater. The washer's control board halts operation when any of these conditions push heater circuit temperatures above 145 degrees Celsius or detect a circuit irregularity.
Is it safe to keep using my washer when the Hr code is showing?
No, you should not continue running the washer while the Hr code is active. The code indicates the heating system is in an abnormal state, which can involve overheating, wiring faults, or electrical shorts. Continuing to operate the machine under these conditions risks further component damage and presents a potential safety hazard.
Will resetting my Samsung washer clear the Hr error code?
A reset may temporarily clear the Hr code from the display, but if the underlying fault is still present, the code will return once the washer attempts to run the heater circuit again. Resetting is useful as a first step to rule out a transient glitch, but a persistent Hr code requires physical inspection and diagnosis of the heater wiring, element, and control board relay to resolve the issue permanently.
Can I fix the Hr error on my Samsung washer myself?
Some causes of the Hr code are accessible to a knowledgeable DIYer. Checking and reseating the wiring harness connected to the heater, confirming water supply is present, and verifying the tub is not contacting the heater are all steps that do not require specialized tools. However, testing the heater element resistance or diagnosing a PBA relay fault typically requires a multimeter and comfort working around high-voltage components, so those steps may be better suited to a technician.
How much does it cost to repair the Hr error on a Samsung washer?
Repair costs vary depending on the root cause. Wiring harness repairs typically fall in the range of 75 to 150 dollars when performed by a technician. A replacement heater element generally costs between 50 and 150 dollars for the part alone, plus labor. Control board replacement is more expensive, often ranging from 150 to 350 dollars or more depending on the model and labor rates in your area.

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