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Error code reference

Samsung Washer Error Code UB1

Unbalance error caused by waterproof items such as tarpaulin or waterproof flat covers.

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What the UB1 error code actually means

The UB1 error means your Samsung washer has detected an unbalanced load caused by waterproof items like tarps or waterproof covers, which don't absorb water and shift unevenly during spinning. The machine has stopped the cycle to protect itself from vibration damage. Remove the waterproof items and restart the machine, or turn it off for 2 to 3 minutes and power it back on.

Diagnostic procedure

The full UB1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Remove waterproof items, then tap Start to restart the Laundry Combo; or turn it off and on again after 2-3 minutes.
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Most common causes of UB1

Ranked by how often they cause this code
  1. 1Waterproof or water-resistant items in the drum
  2. 2Single large waterproof item washing alone
  3. 3Waterproof item combined with heavy absorbent items
  4. 4Folded or bundled waterproof cover not spread in drum
  5. 5Residual error state requiring reset

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Questions people ask about UB1

What does UB1 mean on a Samsung washer?
UB1 is an unbalance error specific to waterproof items such as tarpaulins or waterproof flat covers being washed in the drum. These materials do not absorb water, so they shift unevenly during the spin cycle and create an imbalance the machine cannot correct on its own. The unit stops the cycle and displays UB1 to alert you that the load type is incompatible with normal spin operation. Removing the waterproof items and restarting the machine is the required fix.
Will resetting my Samsung washer clear the UB1 error?
Turning the machine off and waiting 2 to 3 minutes before turning it back on will clear the UB1 error code from the display. However, if the waterproof items are still in the drum when the next cycle runs, the error will return. The reset only clears the stored fault state; it does not resolve the underlying load imbalance.
How much will it cost to repair a UB1 error on a Samsung washer?
In most cases, UB1 requires no parts or repair costs at all, since the error is caused by the type of items being washed rather than a mechanical failure. If the error appears repeatedly without waterproof items present, there may be an underlying balance sensor or suspension issue, and professional diagnosis could cost anywhere from $75 to $200 or more depending on what is found. Always rule out load type as the cause before assuming a component failure.
How do I fix the UB1 error on my Samsung washer?
Open the door and remove the waterproof items causing the imbalance. Once the items are removed, press Start to restart the cycle, or turn the machine off and wait 2 to 3 minutes before powering it back on. If you need to wash waterproof items, check their care labels and consider using a lower spin speed setting if the machine allows it.
Is it safe to keep running my washer when UB1 appears?
The machine stops the cycle automatically when UB1 is triggered, so it will not continue operating in an unsafe condition on its own. You should not attempt to force a high-speed spin with waterproof items still inside, as the resulting vibration can stress drum bearings and suspension components over time. Removing the offending items before restarting is the correct and safe approach.

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