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Error code reference

Thermador Oven Error Code E104

Upper/single cavity (Cvt 1) temperature sensor shorted.

Upper/single cavity (Cvt 1) temperature sensor shorted.

First step from the service manual

Refer to Diagram 2/4.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E104 means on a Thermador oven

Error code E104 on a Thermador oven indicates that the temperature sensor for the upper or single oven cavity (designated as Converter 1, or Cvt 1) has developed a short circuit condition. The oven control board continuously monitors the resistance output of the cavity temperature sensor to determine actual oven temperature. When the sensor circuit reads an abnormally low resistance value consistent with a short, the board interprets this as a fault and locks out normal operation to prevent unsafe temperature conditions. A shorted sensor will typically cause the control to read falsely high temperatures or produce erratic readings.

The temperature sensor used in Thermador ovens is a negative temperature coefficient (NTC) or positive temperature coefficient (PTC) resistive probe mounted inside the oven cavity. A short circuit in this circuit can occur at the sensor probe itself, along with the wiring harness connecting it to the control board, or at the connector terminals. Physical damage, excessive heat exposure, pinched wiring, or moisture intrusion are the primary mechanisms that cause the sensor or its circuit to short.

The first diagnostic step for E104 is to refer to Diagram 2/4, which identifies the sensor location, connector pinouts, and wiring path for Cvt 1. Technicians should use a multimeter to measure resistance across the sensor terminals and compare those readings to the specified values for the sensor at a known ambient temperature. A reading at or near zero ohms confirms a short. If wiring checks out, the sensor probe itself should be replaced before suspecting the control board.

Source: manufacturer service documentation.

Common causes of E104

  1. 01

    Failed temperature sensor probe

    Part replacement

    The sensor probe itself has developed an internal short, often due to heat stress or physical damage. Measuring near-zero ohms across the sensor terminals at room temperature confirms this failure.

  2. 02

    Damaged or pinched wiring harness

    Part replacement

    The wiring between the sensor and the control board may be pinched, frayed, or melted, causing two conductors to contact each other and create a short. Visually inspect the full harness run as indicated on Diagram 2/4.

  3. 03

    Corroded or shorted connector terminals

    Wiring / connection

    Moisture or grease intrusion into the sensor connector can bridge terminals and produce a short circuit reading. Inspect the connector for discoloration, corrosion, or debris and clean or replace as needed.

  4. 04

    Sensor connector not fully seated

    Wiring / connection

    A loose or partially disconnected connector can sometimes cause intermittent resistance readings that the control interprets as a short. Disconnect and firmly reseat the sensor connector at both the sensor end and the board end.

  5. 05

    Faulty control board

    Part replacement

    If the sensor and all associated wiring test within normal resistance specifications, the control board's sensor input circuit may have failed internally. This is the least common cause and should only be suspected after all other components are confirmed good.

See the test procedure for each cause

Frequently asked questions about E104

What does E104 mean on a Thermador oven?
E104 indicates that the temperature sensor for the upper or single oven cavity (Cvt 1) has a short circuit condition. The control board detected an abnormally low resistance reading from the sensor circuit, which prevents the oven from accurately measuring cavity temperature. The oven will not operate normally until the fault is diagnosed and repaired. The first recommended diagnostic step is to consult Diagram 2/4 for the sensor wiring layout.
Can I fix the E104 error myself, or do I need a technician?
A knowledgeable DIYer can perform basic diagnostics such as visually inspecting the wiring harness, reseating connectors, and measuring sensor resistance with a multimeter. If the sensor probe itself has failed, replacing it is a manageable repair for someone comfortable working with appliance components. However, if the fault traces back to the control board or involves complex wiring repair, a qualified appliance technician is recommended.
Is it safe to use my Thermador oven when E104 is displayed?
No, you should not attempt to use the oven while E104 is active. A shorted temperature sensor means the control board cannot accurately monitor cavity temperature, which creates a risk of uncontrolled overheating. Discontinue use until the sensor and its wiring have been inspected and the fault has been resolved.
Will resetting the oven clear the E104 error code?
A power reset by disconnecting the oven from its power source for several minutes may temporarily clear the error code, but it will return as soon as the control board re-detects the shorted sensor circuit. A reset does not repair the underlying fault. The sensor, wiring, and connectors must be physically inspected and the defective component replaced to permanently clear E104.
How much does it cost to repair a Thermador oven with error code E104?
Repair costs vary depending on what component has failed. A replacement temperature sensor probe typically costs in the range of $20 to $80 in parts, while professional labor can add $100 to $200 or more depending on your location and service provider. If the control board is at fault, parts costs can range from $150 to $400 or higher. Getting a diagnostic service call will help pinpoint the exact cause before committing to a repair.

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