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Error code reference

Thermador Oven Error Code E13

CT ovens

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What the E13 error code actually means

Your Thermador oven is detecting a problem with the door locking system, which it needs to work safely during the self-clean cycle. On some models, the door lock is physically stuck or not getting power, while on others, the oven's control board may not be set up correctly. You may see both E13 and the word LOCK displayed at the same time.

Diagnostic procedure

The full E13 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Turn off power supply momentarily and back on again; if two switches show locked door, E13 and LOCK are permanent in display; if two switches show open door, tweak away the E13 error message.
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Most common causes of E13

Ranked by how often they cause this code
  1. 1Latch motor not receiving power
  2. 2Frozen or seized latch mechanism
  3. 3Failed door latch switch
  4. 4Control board not converted (CMT ovens only)
  5. 5Wiring harness damage to latch motor

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Questions people ask about E13

What does E13 mean on a Thermador oven?
E13 indicates a door latch fault. On CT conventional ovens, it means the latch is frozen in place or the latch motor is not receiving power. On CMT convection microwave ovens, it means the control board has not been properly converted for that model configuration. The error may appear alongside a LOCK indicator on the display.
Is it safe to use my Thermador oven while E13 is displayed?
Normal baking and cooking functions may still operate, but you should not attempt to run the self-clean cycle while this error is active. The latch system is a safety interlock for self-clean operation, and a fault in that system means the door may not lock reliably at high temperatures. Address the latch issue before using the self-clean feature.
How much does it cost to repair a Thermador oven showing E13?
Repair costs vary depending on the failed component. A replacement latch motor or switch assembly typically falls in the range of $50 to $150 for parts alone. If the control board requires replacement or a service technician is needed to perform a CMT board conversion, total costs including labor can range from $150 to $400 or more depending on your location and the extent of the damage.
Will resetting the power clear the E13 error on my Thermador oven?
A power reset is the recommended first diagnostic step. Turn off the oven at the circuit breaker or unplug it, wait a moment, and restore power. If both door latch switches show the door as open after the reset, the E13 error can be cleared. If both switches indicate the door is locked, E13 and the LOCK display will return and remain until the underlying latch problem is repaired.
How do I fix E13 on a Thermador oven?
Start by power cycling the oven to determine whether the latch switches are reporting the door as locked or open. If the door appears open per the switches, clear the error and monitor for recurrence. If the latch is physically stuck, inspect the mechanism for obstructions or heat damage. A faulty latch motor, failed switch, or broken wiring harness will require part replacement. On CMT models, verify that the control board conversion procedure has been completed correctly.

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