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Model reference

Whirlpool WTW4950XW2

Washer

22 documents54 error codes26 service modes

Available documentation

Tech Sheet

  • Diagnostic LED, Diagnostic Test Mode and Error Code summary sheet3 pg
    Covers this model
  • techsheet w10280489 revd48 pg
    Covers this model
  • Tech Sheet W10280489 Rev D21 pg
    Covers this model

Service Manual

  • JobAidW10372167L8586 pg
    Covers this model
  • Direct Drive FL Washer86 pg
    Covers this model
  • Vertical Modular Washer84 pg
    Covers this model
  • Vertical Modular Washer84 pg
    Covers this model

Service Flash

  • TECHNICAL SERVICE POINTER - Top Load Washers with Dispenser Drawer6 pg
    Covers this model
  • Technical Service Pointer2 pg
    Covers this model
  • Technical Service Pointer - Service Pointer - 8178818 (Not Spinning)6 pg
    Covers this model
  • Service Pointer - W10411107 (Broken Lid Lock)1 pg
    Covers this model
  • Technical Service Pointer - VMW HE / Hybrid Washers New Plastic Drive Hub6 pg
    Covers this model
  • Service Pointer - W10405379 - Rev A (Elimination of Counter Weight)1 pg
    Covers this model
  • Technical Service Pointer - Continuous Test Mode3 pg
    Covers this model
  • Technical Service Pointer #W10492393 - Drive (Splutch) Pulley Comes Loose6 pg
    Covers this model
  • Service Pointer - W10611623 - Drain Hose Installation6 pg
    Covers this model

Tech Tip

  • Service Pointer - W10657326 (Customer Tip Sheet)3 pg
    Covers this model

Training

  • Training Pointer - 8178817 (Washer not Filling at Cycle)3 pg
    Covers this model
  • Technical Training Pointer - VMW HE / Hybrid Washers New Plastic Drive Hub6 pg
    Covers this model

Quick Reference

  • Manual de referencia rapida1 pg
    Covers this model
  • Quick Reference Manual2 pg
    Covers this model

Installation Guide

  • Instrucciones de instalación10 pg
    Covers this model
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Error codes (54)

CodeMeaning
F0 E2Over suds condition detectedF0 E4High water temperature during rinse cycleF0 E5Off balance load detected.F0E0No fault detected.F0E1Load detected during the washer cleaning cycleF0E2Over suds condition detected; suds prevent basket from spinning up to speed or…F0E4High water temperature detected (105°F or higher) during rinse cycle.F0E5Off balance load detected.F1 E1Main control fault.F1 E2Motor control faultF1E1Main control fault.F1E2Motor control fault on the main control board.F2 E1Stuck keyF2 E3Mismatch of main control and UIF2E1Stuck key; one or more keys on the User Interface were actuated for 15…F2E3Mismatch of main control and User Interface; UI identification does not match…F3 E1Pressure sensor faultF3 E2Inlet water temperature faultF3E1Pressure sensor fault; main control detects an out of range pressure signal.F3E2Inlet water temperature fault; inlet thermistor detected to be open or shorted.F5 E1Lid switch faultF5 E2Lid lock faultF5 E3Lid unlock faultF5 E4Lid not opened between cyclesF5E1Lid switch fault; lid is in locked state but lid switch is open.F5E2Lid lock fault; lid lock has not moved into locked position or motor cannot be…F5E3Lid unlock fault; lid lock has not moved into unlocked position or motor cannot…F5E4Lid not opened between cycles; user presses START after several consecutive…F6E1Communication error between CCU and MCUF6E2Communication error UI to CCU
View all 54 error codes
F6E3Communication error CCU to UIF7 E1Basket speed sensor faultF7 E5Shifter faultF7 E6Motor faultF7 E7Motor unable to reach target RPMF7E1Basket speed sensor fault; main control cannot determine speed of basket or…F7E2MCU fault or motor overheatF7E5Shifter fault; main control cannot determine position of shifter.F7E6Motor fault; open clockwise or counterclockwise circuit of the motor.F7E7Motor unable to reach target RPM; basket speed sensor detects that target RPM…F8 E1No fill / long fillF8 E3Overflow conditionF8 E5Hot and cold water supply hoses are reversed.F8E0Steam inlet valve errorF8E1No fill or long fill; water level does not change for a period of time or water…F8E2Dispenser system errorF8E3Overflow condition; main control senses water level that exceeds the washer's…F8E4Flow meter faultF8E5Hot and cold inlet hoses are reversed.F9 E1Long drainF9E1Long drain; water level does not change after the drain pump is on for 10…IntInterruptedrLRemove loadSudSuds detected

Service modes (26)

  • Automatic Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • automatic_test["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Spin' LED is…
  • calibration["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Rinse' LED is…
  • Calibration Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • Clear Fault Codes1
  • diagnostic (service diagnostic test modes entry)["Ensure washer is in standby mode (plugged in with all indicators off).","RESET
  • Fault Code DisplayFrom Service Diagnostic Mode, press and release the 3rd button used to activate Service Diagnostic…
  • Fault Code Display / Advance1
  • Fault Code Display Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • fault_code_display["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Done' LED is…
  • Manual Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • manual_test["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until 'Spin' and 'Done' LEDs are…
  • Quick Diagnostics1
  • Sales Demo Mode["Enter Service Diagnostic Mode.","Turn cycle selector knob until 'Rinse & Done' LEDs are On and…
  • Service Diagnostic Mode1. Ensure washer is in standby mode (plugged in with all indicators off). 2. Select any three…
  • Service Diagnostic Mode Entry["Ensure washer is in standby mode (plugged in with all indicators off).","RESET
  • Service Diagnostic Test ModeRefer to the Service Tech Sheet located inside the unit front top corner for the specific button…
  • Service Diagnostic Test Modes (Entry)["Ensure washer is in standby mode (plugged in with all indicators off).","RESET
  • Software Version Display1
  • Software Version Display Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • sw_version_display["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until 'Rinse', 'Spin', and 'Done'…
  • Tachometer Verification Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • tachometer_verification["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until 'Wash' and 'Done' LEDs are…
  • UI Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until status LEDs show
  • ui_test["Enter Service Diagnostic Test Modes.","Turn cycle selector knob until 'Rinse' and 'Spin' LEDs are…
  • User Interface Test1

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